To begin with there is nothing wrong with Mr [redacted] washerMy service man went out and checked it and it spins great! The washers are made to put water in the spin cycle to help rinse out the soapMr [redacted] told us that she let the washer sit for days's so we could smell(Full of dirty water and clothes)(Of course it smelled!)And we wont go out till someone answer's the phone and she never did! Mrr [redacted] came in wanting her money back but never said anything about allergic reaction till a month laterAfter we couldn't find a problemWe will upgrade Tue washer that is not a problem but they are all used and come with Tue same warranty Parts and labor only! We don't warranty for smells! They are used! Tide sells a cleanout at all stores now for washers because the front load washer's have a big prob with smells even my own washer has smells and I have used the the tide cleanout myself it worksMr [redacted] is the only one that has ever complained about this to usWe sell used washers with a part & labor warranty only as she agreed to when she got itShe signed the contract and that is why this is not a light complaintOwnerL
To begin with there is nothing wrong with Mr [redacted] washerMy service man went out and checked it and it spins great! The washers are made to put water in the spin cycle to help rinse out the soapMr [redacted] told us that she let the washer sit for days's so we could smell(Full of dirty water and clothes)(Of course it smelled!)And we wont go out till someone answer's the phone and she never did! Mrr [redacted] came in wanting her money back but never said anything about allergic reaction till a month laterAfter we couldn't find a problemWe will upgrade Tue washer that is not a problem but they are all used and come with Tue same warranty Parts and labor only! We don't warranty for smells! They are used! Tide sells a cleanout at all stores now for washers because the front load washer's have a big prob with smells even my own washer has smells and I have used the the tide cleanout myself it worksMr [redacted] is the only one that has ever complained about this to usWe sell used washers with a part & labor warranty only as she agreed to when she got itShe signed the contract and that is why this is not a light complaintOwnerL