Brian Ruud

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined the response would not resolve my complaint For your reference, details of the offer I reviewed appear below This owner has not addressed the concerns I statedMaybe because they do not understand what I am saying? As you can see, they do not have a firm grasp on English or grammar, so I think that may be reflected in how they do business as wellThe "threats" that they talk about are a request from my lawyer, since I lost all confidence in their ability to handle even the simplest of tasks, to have the lease assigned to be between myself and the tenant with them listed a party to administer the leaseThis was a rookie move on their part, as was explained to me and can cause serious issues when it came to the evicting processThere were actual warnings that if they didn't comply with the lawful request to do this, on my behalf, they would need to be named in the suit since there was no other optionThe "termination of agreement" was actually a statement that their acts and failure to act in the best interests of me as my fiduciary constituted a breach of contract, therefore, there was no agreement between them and I One thing that I have made very clear to them through all of this was that I had no concern with how long they have been doing business as they failed to catch a person who currently was in the process of being evictedI caught this, albeit, too lateHow did someone who "doesn't understand tenant law" catch this and they didn't? The supposition that I don't understand all the legalities of property management is true, but completely irrelevant in this matterThey don't understand what it means to be a fiduciary and act in the best interests of me, not themselves or the deadbeat renterI stand by my reviews placed as I REALLY hope I can save someone else from all the pain and loss of money that this company has caused meI am really quite shocked that they have not been run out of the business a long time agoMaybe people hold them to a MUCH lower standard, but I did half the work for them on the front end and wish I had avoided them altogetherThey FIRST person they showed to, they locked in on a leaseIf I bring this to small claims court, I hope that much more comes to light as right now, I can only take their word that they did due diligenceThe prior landlord stated that he NEVER received a call from herShe says she called himHearsayThe point is that the business did not address the concerns I haveThey only attempt to discredit me as someone who is not well-versed in real estate law while completely disregarding the fact that they failed to screen tenants properly and then withheld monies from a tenant's security deposit which is in direct violation of the same laws that they say I do not knowI know this to be fact since I have an actual lawyer who brought this to my attention, and the same people who misappropriated the security deposit for their own uses, previously educated me on the proper uses of tenant's deposits as to why they could not apply it to past due rent at the timeIt's a double standard that I comply with laws and they ignored the same one they quoted to meSorry, in case I wasn't clearI'm saying that they broke a law according to Indiana Code Annotated § § 32-31-3-to 32-31-3-They do not address that in their response Regards, [redacted] ***

My possession has not changedI did what I was suppose to doCredit and criminal background checksVerified employment and verified residents with number given to me to callThere was no eviction on credit reportI went by my contract and Owners wishes and closed his account outSent him his monies due him and keys to house

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company didn't return the funds that I was due, as the landlord who is holding my tenants deposit is escrow, because they kept $of the tenant's money because they said that I owed themThey essentially took money from one person since they state that another owed themThey breached our contract and I informed them of this and that because of this they needed to transfer the lease back to me and the FULL monies held in escrow of the tenant's security depositInstead they removed funds, unlawfully, and then sent me the remainderIf they felt that they were owed the $dollar cancellation fee from me, that should have been addressed in small claims court or I should have been sent a billHow they went about it was not only unethical, but unlawful, but that is par for the course with these two con artistsI have chosen to give up on those funds being returned to me, but have decided instead to warn others so that they don't lose thousands of dollarsEven in their response, they lie
Regards,
*** ***

When we talk to an Owner about their property it always told to them if they are a first time landlord to not count on the monthly rent from a tenant. This Owner was told this in beginning. This Owner who does not understand the tenant laws or the laws concerning rentals wanted us to just through...

the tenants out of the home by sending them a letter. This is not done. We told this Owner that filing on a tenant just before Christmas would not get them out until January and if we filed in court we could not except any monies. But he was not reasonable. He had people calling us with threats and sending really bad emails til he finally sent a termination email and we complied with his wishes that said. The contract is terminated at once and do not contact tenants and that is what we did. We cancelled our contract took our fee mailed the Owner his monies and key. Later in January we received a call from utility company telling us tenants were moving. I promised utility company I would forward to Owner and I did so that his home would not get damaged and I still receive not nice emails. Attached is part of contract that shows the cancellation fee and Owner knew of this and signed. I can not show on here but we do credit and criminal checks on every tenant. If anyone looking at hiring us we can give references.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This owner has not addressed the concerns I stated. Maybe because they do not understand what I am saying? As you can see, they do not have a firm grasp on English or grammar, so I think that may be reflected in how they do business as well. The "threats" that they talk about are a request from my lawyer, since I lost all confidence in their ability to handle even the simplest of tasks, to have the lease assigned to be between myself and the tenant with them listed a party to administer the lease. This was a rookie move on their part, as was explained to me and can cause serious issues when it came to the evicting process. There were actual warnings that if they didn't comply with the lawful request to do this, on my behalf, they would need to be named in the suit since there was no other option. The "termination of agreement" was actually a statement that their acts and failure to act in the best interests of me as my fiduciary constituted a breach of contract, therefore, there was no agreement between them and I.  One thing that I have made very clear to them through all of this was that I had no concern with how long they have been doing business as they failed to catch a person who currently was in the process of being evicted. I caught this, albeit, too late. How did someone who "doesn't understand tenant law" catch this and they didn't? The supposition that I don't understand all the legalities of property management is true, but completely irrelevant in this matter. They don't understand what it means to be a fiduciary and act in the best interests of me, not themselves or the deadbeat renter. I stand by my reviews placed as I REALLY hope I can save someone else from all the pain and loss of money that this company has caused me. I am really quite shocked that they have not been run out of the business a long time ago. Maybe people hold them to a MUCH lower standard, but I did half the work for them on the front end and wish I had avoided them altogether. They FIRST person they showed to, they locked in on a lease. If I bring this to small claims court, I hope that much more comes to light as right now, I can only take their word that they did due diligence. The prior landlord stated that he NEVER received a call from her. She says she called him. HearsayThe point is that the business did not address the concerns I have. They only attempt to discredit me as someone who is not well-versed in real estate law while completely disregarding the fact that they failed to screen tenants properly and then withheld monies from a tenant's security deposit which is in direct violation of the same laws that they say I do not know. I know this to be fact since I have an actual lawyer who brought this to my attention, and the same people who misappropriated the security deposit for their own uses, previously educated me on the proper uses of tenant's deposits as to why they could not apply it to past due rent at the time. It's a double standard that I comply with laws and they ignored the same one they quoted to me. Sorry, in case I wasn't clear. I'm saying that they broke a law according to Indiana Code Annotated § § 32-31-3-9 to 32-31-3-19. They do not address that in their response.
Regards,
[redacted]