3:pm 06/16/Complaint has been closed as resolved.Called consumer, advised her that a business response was just emailed to her.Consumer said she was going to call us because she did hear from [redacted] , she said her car is at the police dept right now but she does accept [redacted] (from the business) offer to help her with the car.The consumer said she was okay with us closing the complaint as resolved
3:pm 06/16/Complaint has been closed as resolved.Called consumer, advised her that a business response was just emailed to her.Consumer said she was going to call us because she did hear from *** ***, she said her car is at the police dept right now but she does accept *** *** (from the business) offer to help her with the car.The consumer said she was okay with us closing the complaint as resolved
Young lady came to purchase carShe was interested in a truck I hadThe truck was a Jeep Grand Cherokee which had over 200k milesTruck ran very good and inside and out was in excellent conditionI informed her the blue book value which was double of what I sold car forShe took in on a
test drive with other people with herShe was gone for several hoursWhen she returned she informed me she took car to mechanic, he told he to purchase and she and everyone in the jeep also said purchase carFew weeks later she came back and said car was not running correctShe showed me a paper saying she had car checked out once againPaper said truck needed struts and maybe a tie rodIt said nothing about bad transmission or engine or even major problemsTruck was leas very low on oil and she complained the air in the car was blowing hotI Added quarts of oil and cans of FreonAfter I Added oil car started running betterShe was happy and drove offAt that time she also informed me that she had a tune upDon't know if that was true or notMaybe a week or two later the car started running the same wayI advise her to return to same mechanic she said said she didn't have anymore moneyI advised her to take to one of my mechanicsIt took her a week or so to do thatShe complained it took so long because of no ride home so I had my Secretary take here homeMy mechanic had car and informed some plugs where not getting power that customer mechanic installedHe said plugs where behind motor..I had car towed because I didn't want I to drive while running with bad plugsTow man claim to tow car and informed me that truck had damage from a recent accidentHe had to change tow truck to flat bed tow truckTruck had no damage when soldI paid for towTruck made it to other mechanicHe had alot of car in front of my customer so it took him a while to look at itHe replaced Coils because he said prior ones Where badAfter he finished the Coil the truck ran much better but needs convertersShe told me to go get her truck she was being very UnreasonableI reviewed..I believe that all I did for this young lady was enoughShe went and got truck and now She wanted full refundCARS AND TRUCK ARE SOLD AS ISSENT IN ATTACHED DOCUMENT SHE SIGNEDTruck has Damage in and outside from customerTruck Is still running as of today..I Believe I Helped Young Lady Well Over My Mean As A Car Dealership That Sales As Is Vehicles
This business response was received by ** at Revdex.com from *** *** via email.** *** purchased *** *** from Brians Classic Auto Sales on 3/14/She informed me car had a issue later in weekI refereed her to a mechanic that I use periodically at could work on her car asap at my
expense(mechanic shop is not part of Brians Classic Auto Sales business).** *** called me again in April and informed me her car was not running correctlyCar was taking back to same mechanicIn over a months time frame I didn't hear anything about car so I assumed it was repaired(I pay mechanic shop on demand).So in sometime in May *** called me and said was at mechanic shop for a weekShe said she didn't want to bother me about itShe also said car ran fine until mechanic worked on it.This car is a car with no warranty which *** understood when she signed paper.I am still willing to help ** *** with repair of her car** *** has had car for months and days as of todayI called *** on 6/15/and she informed me the car was parked illegally outside her home and now the car is goneShe doesn't know where car is
3:pm 06/16/Complaint has been closed as resolved.Called consumer, advised her that a business response was just emailed to her.Consumer said she was going to call us because she did hear from [redacted] , she said her car is at the police dept right now but she does accept [redacted] (from the business) offer to help her with the car.The consumer said she was okay with us closing the complaint as resolved
3:pm 06/16/Complaint has been closed as resolved.Called consumer, advised her that a business response was just emailed to her.Consumer said she was going to call us because she did hear from *** ***, she said her car is at the police dept right now but she does accept *** *** (from the business) offer to help her with the car.The consumer said she was okay with us closing the complaint as resolved
Young lady came to purchase carShe was interested in a truck I hadThe truck was a Jeep Grand Cherokee which had over 200k milesTruck ran very good and inside and out was in excellent conditionI informed her the blue book value which was double of what I sold car forShe took in on a
test drive with other people with herShe was gone for several hoursWhen she returned she informed me she took car to mechanic, he told he to purchase and she and everyone in the jeep also said purchase carFew weeks later she came back and said car was not running correctShe showed me a paper saying she had car checked out once againPaper said truck needed struts and maybe a tie rodIt said nothing about bad transmission or engine or even major problemsTruck was leas very low on oil and she complained the air in the car was blowing hotI Added quarts of oil and cans of FreonAfter I Added oil car started running betterShe was happy and drove offAt that time she also informed me that she had a tune upDon't know if that was true or notMaybe a week or two later the car started running the same wayI advise her to return to same mechanic she said said she didn't have anymore moneyI advised her to take to one of my mechanicsIt took her a week or so to do thatShe complained it took so long because of no ride home so I had my Secretary take here homeMy mechanic had car and informed some plugs where not getting power that customer mechanic installedHe said plugs where behind motor..I had car towed because I didn't want I to drive while running with bad plugsTow man claim to tow car and informed me that truck had damage from a recent accidentHe had to change tow truck to flat bed tow truckTruck had no damage when soldI paid for towTruck made it to other mechanicHe had alot of car in front of my customer so it took him a while to look at itHe replaced Coils because he said prior ones Where badAfter he finished the Coil the truck ran much better but needs convertersShe told me to go get her truck she was being very UnreasonableI reviewed..I believe that all I did for this young lady was enoughShe went and got truck and now She wanted full refundCARS AND TRUCK ARE SOLD AS ISSENT IN ATTACHED DOCUMENT SHE SIGNEDTruck has Damage in and outside from customerTruck Is still running as of today..I Believe I Helped Young Lady Well Over My Mean As A Car Dealership That Sales As Is Vehicles
Company responded by phone 10/20/16-***Ms*** *** states that the complaint has been resolved
This business response was received by ** at Revdex.com from *** *** via email.** *** purchased *** *** from Brians Classic Auto Sales on 3/14/She informed me car had a issue later in weekI refereed her to a mechanic that I use periodically at could work on her car asap at my
expense(mechanic shop is not part of Brians Classic Auto Sales business).** *** called me again in April and informed me her car was not running correctlyCar was taking back to same mechanicIn over a months time frame I didn't hear anything about car so I assumed it was repaired(I pay mechanic shop on demand).So in sometime in May *** called me and said was at mechanic shop for a weekShe said she didn't want to bother me about itShe also said car ran fine until mechanic worked on it.This car is a car with no warranty which *** understood when she signed paper.I am still willing to help ** *** with repair of her car** *** has had car for months and days as of todayI called *** on 6/15/and she informed me the car was parked illegally outside her home and now the car is goneShe doesn't know where car is