I received a complaint/request via my website from [redacted] on July I immediately responded to him on July 18th (see below) with my apologies for a marketing piece that was sent and told him I would look into it as soon as possible I was unaware that the marketing piece was a "pop out" and agree with him that this can be inappropriate for the masses I have decided not to use this type of marketing piece in the future as it does have a negative affect on some The last thing we want to do is alienate and upset potential customers with our marketing I do believe [redacted] and I have come to an understanding and feel as though he accepted my apologies If there is anything else I can do to resolve this issue I am willing to discuss this further
I received a complaint/request via my website from [redacted] on July 17 2015. I immediately responded to him on July 18th (see below) with my apologies for a marketing piece that was sent and told him I would look into it as soon as possible. I was unaware that the marketing piece was a...
"pop out" and agree with him that this can be inappropriate for the masses. I have decided not to use this type of marketing piece in the future as it does have a negative affect on some. The last thing we want to do is alienate and upset potential customers with our marketing. I do believe [redacted] and I have come to an understanding and feel as though he accepted my apologies. If there is anything else I can do to resolve this issue I am willing to discuss this further.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I also want to state how professional and responsive [redacted] has been - even before he knew I registered a complaint at the Revdex.com. I certainly accept his apology and understand there was no ill intent on his part. I want no negative impact upon him and his business by this complaint. This complaint has nothing to do with the quality of service that his business could potentially provide. If I was in the market, which could I be in a few years, I wouldn't hesitate to contact [redacted]'s business for their services.With that said, I still stand by my complaint and I believe [redacted] understands where I'm coming from. My complaint is not a personal attack on his business. It was intended to expose a situation where I felt direct marketing had crossed a line. I appreciate the existence of the Revdex.com, and we are fortunate to have a forum to express our concerns.
Regards,
[redacted]
I received a complaint/request via my website from [redacted] on July I immediately responded to him on July 18th (see below) with my apologies for a marketing piece that was sent and told him I would look into it as soon as possible I was unaware that the marketing piece was a "pop out" and agree with him that this can be inappropriate for the masses I have decided not to use this type of marketing piece in the future as it does have a negative affect on some The last thing we want to do is alienate and upset potential customers with our marketing I do believe [redacted] and I have come to an understanding and feel as though he accepted my apologies If there is anything else I can do to resolve this issue I am willing to discuss this further
I received a complaint/request via my website from [redacted] on July 17 2015. I immediately responded to him on July 18th (see below) with my apologies for a marketing piece that was sent and told him I would look into it as soon as possible. I was unaware that the marketing piece was a...
"pop out" and agree with him that this can be inappropriate for the masses. I have decided not to use this type of marketing piece in the future as it does have a negative affect on some. The last thing we want to do is alienate and upset potential customers with our marketing. I do believe [redacted] and I have come to an understanding and feel as though he accepted my apologies. If there is anything else I can do to resolve this issue I am willing to discuss this further.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I also want to state how professional and responsive [redacted] has been - even before he knew I registered a complaint at the Revdex.com. I certainly accept his apology and understand there was no ill intent on his part. I want no negative impact upon him and his business by this complaint. This complaint has nothing to do with the quality of service that his business could potentially provide. If I was in the market, which could I be in a few years, I wouldn't hesitate to contact [redacted]'s business for their services.With that said, I still stand by my complaint and I believe [redacted] understands where I'm coming from. My complaint is not a personal attack on his business. It was intended to expose a situation where I felt direct marketing had crossed a line. I appreciate the existence of the Revdex.com, and we are fortunate to have a forum to express our concerns.
Regards,
[redacted]