Bridals by D is a special order businessThis particular customer ordered a dress out of a catalogBridals by D ordered it from the manufacturer in the customers requested color and sizeThe customer had buyers remorse and wanted to return the special orderThe customer wanted Bridals by D to return it to the manufacturerManufacturers do not take back special order dressesI even gave the customer the manufacturers phone number to verify that factn attempt to help this customer, I offered to help her find a dress in the store of equal value and they refusedI can not be any more fair than I have been with this customerAs a business owner we put the facts in print for our customers so they understand what special ordering impliesMy receipt contracts clearly state no cancelation or refunds on special order dressesI will not give this customer any compensation and I will not take back a special order garment [redacted] Bridal By D
Bridals by D is a special order businessThis particular customer ordered a dress out of a catalogBridals by D ordered it from the manufacturer in the customers requested color and sizeThe customer had buyers remorse and wanted to return the special orderThe customer wanted Bridals by D to return it to the manufacturerManufacturers do not take back special order dressesI even gave the customer the manufacturers phone number to verify that factn attempt to help this customer, I offered to help her find a dress in the store of equal value and they refusedI can not be any more fair than I have been with this customerAs a business owner we put the facts in print for our customers so they understand what special ordering impliesMy receipt contracts clearly state no cancelation or refunds on special order dressesI will not give this customer any compensation and I will not take back a special order garment [redacted] Bridal By D