Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The business' response is full of lies! All three girls (bridesmaids) have issues with their dressesOne of the bridesmaids was there that day and she was very unhappy with the dressShe was not talking to any of the associates simply because she does not speak English, not because she did not have any issues! I can have both of the bridesmaids write the letter to you stating their concerns Regarding the shoes - when the measurements were takes, I was not wearing any shoes at all! We were told to bring the shoes next time when we come in for the fitting appointmentI have three witnesses beside myself who heard this - the bride, and two other bridesmaidsWe were told that the length will be measured according to the heels that we will be wearing, and we were told by [redacted] to make sure that we have our heels next time when we come in for fitting! They never measured our height! She now denies the fact that she said this! [redacted] (the owner) was the one who started the aggression! She was the one who started yelling and screaming after I told he about my concernsI am very unhappy with the service of this businessThey treat their customers horrible! We are not buying the dresses and we need our money backWe have already purchased other dresses at another store, and because of this experience with Brides & Grooms, Incmy sister had to change all of her wedding plans, change the colors, and buy new accessoriesThe wedding was built around the bridesmaids dressesAnd the store has completely ruined her plans! If the business is not willing to resolve the issue, we will take it to courtThank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The business' response is full of lies! All three girls (bridesmaids) have issues with their dressesOne of the bridesmaids was there that day and she was very unhappy with the dressShe was not talking to any of the associates simply because she does not speak English, not because she did not have any issues! I can have both of the bridesmaids write the letter to you stating their concerns Regarding the shoes - when the measurements were takes, I was not wearing any shoes at all! We were told to bring the shoes next time when we come in for the fitting appointmentI have three witnesses beside myself who heard this - the bride, and two other bridesmaidsWe were told that the length will be measured according to the heels that we will be wearing, and we were told by [redacted] to make sure that we have our heels next time when we come in for fitting! They never measured our height! She now denies the fact that she said this! [redacted] (the owner) was the one who started the aggression! She was the one who started yelling and screaming after I told he about my concernsI am very unhappy with the service of this businessThey treat their customers horrible! We are not buying the dresses and we need our money backWe have already purchased other dresses at another store, and because of this experience with Brides & Grooms, Incmy sister had to change all of her wedding plans, change the colors, and buy new accessoriesThe wedding was built around the bridesmaids dressesAnd the store has completely ruined her plans! If the business is not willing to resolve the issue, we will take it to courtThank you