Bridesmaid Wire Reviews (2)
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Bridesmaid Wire Rating
Description: BRIDAL SHOPS
Address: 3370 Prince Street, Suite 902, Flushing, New York, United States, 11354
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Review: I purchased a bridesmaid dress from Bridesmaid Wire. The dress came and was not to my standards (or that of the brides). The dress was clearly homemade and arrived in non-protective packaging (garbage bags sealed with packaging tape). I planned to return the dress immediately, as the Bridesmaid Wire website (http[redacted]) says I have seven days to do so. I followed their procedures: 1) Emailed Bridesmaid Wire with my return request. and 2). Sent pictures of the unsatisfactory dress. At this point, I was told I would receive only a 50% refund on a nearly $150 purchase, despite their return policy being "If we shipped you the right item, but you're not satisfied, you have the option... Return it and get a refund, but a 30% material loss fee will be deducted from your refund for all the Made-To-Order products. In addition you will incur shipping fees."Desired Settlement: I would like a 70% (or more) refund. I will eat the 30% material loss and return shipping fees.
Consumer
Response:
At this time, I have not been contacted by Bridesmaid Wire regarding complaint ID [redacted].
Sincerely,
Review: Myself and 5 other girls ordered bridesmaid dresses from this company, not only did they take a month to arrive, they are in horrible condition and unwearable. The company refuses to provide a full refund, they have offered to provide a only a 70% refund and ask us to pay the cost of shipping to China.Desired Settlement: I would like a refund in full, as well as shipping paid for by the company.
Consumer
Response:
At this time, I have not been contacted by Bridesmaid Wire regarding complaint ID [redacted], nor have I received any refund whatsoever.
Sincerely,