Bridge Fence, Inc.

In June of Lilly Bug's Children's Centered contracted Bridge Fencing to put up a couple fences for our center, $7,worth of fencing While they completed the job of the Infant playground, the electric fence has given us nothing but trouble since it was installed The first problem occurred was the remotes would stop working, Bridge Fencing would come out to reprogram the remotes and then showed my employee, *** ***, how to reprogram the remotes This subsided for a little while until the next issue with the gate, we were told will always blow a fuse, Bridge Fencing showed me how to change the fuse and said it was something I would have to do often The last time it stopped working, after reprograming the remotes and checking the fuse, we were told to unlatch the chain of the fence so that we can open and close it manually until they get a new motor in because the motor was too small for the size of the gate, so we were told The owner of Lilly Bug's, *** ***,

Bridge Fence INC
installed our front fence and roll gateThey did a fantastic jobRecently we had HEAVY wind damage when our race car on a table stand took off down the driveway and rolled in to our gate and jumped the track and damaged the pushed out chain link and broke the gate frameI called Cindy and the boys came our and fixed and re-welded the framing and adjusting alignment and fixed the lock on the gateVery Very pleased with the repairs of the damage to the gateNow my doggie is secure in her front yardI will and have recommended with family for new fencing and/or repairs 100% happy with business with Bridge fence J *** of Hesperia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12681772, and find that this resolution is satisfactory to me

Good afternoon.   We will go ahead and process a refund to Lillybug Scools for 2825.00, at which time we will take back motor, solar panel, remotes etc...   We will call Lillybug a day before we come out. And the latest we will be out is April 30th, 2018.   Thanks [redacted]   Sent from my iPad=

Bertha, I am writing you in responds to Lilly Bugs Compliment.. I would like first get our deepest apologies to them but, it is not all our fault.  At the same times that we are only as good as our suppliers. The motor we installed should have worked for them, but they had troubles with it...

and we did go out there and made several adjustments  to the motor. But, they kept having issues with the motor so we felt that we would up grade to the next modal one size up. So we unhook the motor, so they could still get in and out manually tell the motor came in. Then the next thing I knew my supplier ran out of motors both models. They kept telling me next month, next week, then another month this went on for several months. And then the company sold and needed to rebrand the motors and then they only got 200 motors in and at that time they sent them to there bigger customers first. Leaving a smaller company to continue waiting. We have just been able to get the motors coming in. I know that I would get text messages from [redacted] at night when my supplier is out of state and I could not get updates from them at night. And then during the day I would sometimes forget, get busy and the next thing I would know is they were closed for for the day. I looked it up and we only charged them $1700.00 for the motor, solar panel, and remotes. So what I would seem fair is - refund of $1700.00 and we take back the motor, solar panel, chain, stand, brackets, and remotes. We would also like a statement in writing saying we are no longer responsible for any motors, and fencing at there location Thank you, [redacted] Bridge Fence, Inc. Sent from my iPad