An apology was extended to leaseholder of the apartment on 5/2/by a representative of corporate management for any communication issues and frustrations surrounding this experience. Staff members of community were formally counseled on proper procedures and communication to
residents in regards to work orders and customer service calls. The maintenance issues were addressed by in house and contracted employees to ensure completion and documentation was retained for resident file
An apology was extended to leaseholder of the apartment on 5/2/by a representative of corporate management for any communication issues and frustrations surrounding this experience. Staff members of community were formally counseled on proper procedures and communication to
residents in regards to work orders and customer service calls. The maintenance issues were addressed by in house and contracted employees to ensure completion and documentation was retained for resident file