I am happy to report that I finally received the credit due from, Personal Touch Quality Healthcare Apparel, on May *, 2016.Thank you for your assistance in dealing with this matter.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I need to locate my [redacted] receipt for the shipment and continue from thereI will contact the Revdex.com and the business at that time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Please see attached:We have never received back the return once we received the return we can credit the customerPlease not the shipping charged to customer will not be creditedI tracking will be helpful
I am happy to report that I finally received the credit due from, Personal Touch Quality Healthcare Apparel, on May *, 2016.Thank you for your assistance in dealing with this matter.Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business DID receive the returned merchandise. It was mailed [redacted] priority service on 3/*/16. The [redacted] tracking number is [redacted] which documents that the merchandise was delivered and left with an individual on 3/**/16 at 1:49 PM I called the business on 3/**/16 and spoke to a Mark who confirmed that the business had received the merchandise. He also told me that returns take a long time and he would have someone call me. I never received a call and called the business again on 3/**/16 and left a message. The business did not respond to the Revdex.com until I got my credit card company and [redacted] involved. On 4/**/16 a credit adjustment showed up on my credit card account reflecting the full price of the items returned. ]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I need to locate my [redacted] receipt for the shipment and continue from there. I will contact the Revdex.com and the business at that time.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello,the customer received a refund on april [redacted] and the order has been canceled.we were working vigorously to get the customer these items we knew she needed them but unfortunately our factory doesn't have any material to make these until september so we are in a hole ourselves.we are improving...
Even though We did not receive the goods backthe customer opened a [redacted] case we credited the customer through [redacted] even we did not get the return
Initial Business Response /* (1000, 5, 2016/08/08) */
Complainant has filed this same complaint through the CFPB and has already been responded too and, closed. Said allegations by complainant are frivolous.
Complainant sites violations of the TCPA for calling and or calling after a cease and...
desist letter was faxed to our office 07/30/2016. We have made no attempts to reach the complainant via phone to date nor, have we had a phone number to even attempt such a contact.
We sent the validation letter from our office notifying the consumer of the past due bill July 20th, 2016 advising him of his rights to dispute the bill as required by the FDCPA. No dispute letter was mailed in writing nor verbally by contacting us stating there was any dispute.
The only contact we have received from the complainant is a cease and desist letter faxed to our office on July, 30th 2016 demanding we return the past due account to the original creditor. There has been a complaint through the CFPB laid out in a manner similar to the Revdex.com complaint process and that was resolved and closed on 08/01/2016 For the same reasons.
Claimant also claims violations of the FCRA which are not possible as we did not list the item on the complainants credit reports.
Complainant is requesting a [redacted] "refund" however, no payments have been made to make such a refund.
In other items/complaints, the complainant has sent my office, he is demanding the same, settle out of court or be sued. They have been for a lessor amount of [redacted]
We closed his account and returned it to the creditor on 08/01/2016. This was done after review with our client due to the absorbent amount paperwork and, the time involved in responding to the previously filed complaints with the CFPB and, items such as this complaint over a [redacted] past due amount.
The claimant has continued to harass my office with scare tactics. At this time, I have forwarded the matter to my legal council due to his most recent fax of a online template from Illinois, Cook County Courts which, at this point has not been filed to our knowledge nor, can it be filed in Illinois due to improper venue.
There will be no monetary relief, as there are no grounds for any of said allegations.
I am happy to report that I finally received the credit due from, Personal Touch Quality Healthcare Apparel, on May *, 2016.Thank you for your assistance in dealing with this matter.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I need to locate my [redacted] receipt for the shipment and continue from thereI will contact the Revdex.com and the business at that time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:
I was able to contact the company customer service department today (4-**-2015) they gave me an RMA and waived the restock fee
*** ***
Revdex.com:At this time, I have not been contacted by Personal Touch Quality Healthcare Apparel regarding complaint ID ***.Sincerely,*** ***
Please see attached:We have never received back the return once we received the return we can credit the customerPlease not the shipping charged to customer will not be creditedI tracking will be helpful
I am happy to report that I finally received the credit due from, Personal Touch Quality Healthcare Apparel, on May *, 2016.Thank you for your assistance in dealing with this matter.Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business DID receive the returned merchandise. It was mailed [redacted] priority service on 3/*/16. The [redacted] tracking number is [redacted] which documents that the merchandise was delivered and left with an individual on 3/**/16 at 1:49 PM I called the business on 3/**/16 and spoke to a Mark who confirmed that the business had received the merchandise. He also told me that returns take a long time and he would have someone call me. I never received a call and called the business again on 3/**/16 and left a message. The business did not respond to the Revdex.com until I got my credit card company and [redacted] involved. On 4/**/16 a credit adjustment showed up on my credit card account reflecting the full price of the items returned. ]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I need to locate my [redacted] receipt for the shipment and continue from there. I will contact the Revdex.com and the business at that time.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello,the customer received a refund on april [redacted] and the order has been canceled.we were working vigorously to get the customer these items we knew she needed them but unfortunately our factory doesn't have any material to make these until september so we are in a hole ourselves.we are improving...
our customer service everyday.thank you
Even though We did not receive the goods backthe customer opened a [redacted] case we credited the customer through [redacted] even we did not get the return
Initial Business Response /* (1000, 5, 2016/08/08) */
Complainant has filed this same complaint through the CFPB and has already been responded too and, closed. Said allegations by complainant are frivolous.
Complainant sites violations of the TCPA for calling and or calling after a cease and...
desist letter was faxed to our office 07/30/2016. We have made no attempts to reach the complainant via phone to date nor, have we had a phone number to even attempt such a contact.
We sent the validation letter from our office notifying the consumer of the past due bill July 20th, 2016 advising him of his rights to dispute the bill as required by the FDCPA. No dispute letter was mailed in writing nor verbally by contacting us stating there was any dispute.
The only contact we have received from the complainant is a cease and desist letter faxed to our office on July, 30th 2016 demanding we return the past due account to the original creditor. There has been a complaint through the CFPB laid out in a manner similar to the Revdex.com complaint process and that was resolved and closed on 08/01/2016 For the same reasons.
Claimant also claims violations of the FCRA which are not possible as we did not list the item on the complainants credit reports.
Complainant is requesting a [redacted] "refund" however, no payments have been made to make such a refund.
In other items/complaints, the complainant has sent my office, he is demanding the same, settle out of court or be sued. They have been for a lessor amount of [redacted]
We closed his account and returned it to the creditor on 08/01/2016. This was done after review with our client due to the absorbent amount paperwork and, the time involved in responding to the previously filed complaints with the CFPB and, items such as this complaint over a [redacted] past due amount.
The claimant has continued to harass my office with scare tactics. At this time, I have forwarded the matter to my legal council due to his most recent fax of a online template from Illinois, Cook County Courts which, at this point has not been filed to our knowledge nor, can it be filed in Illinois due to improper venue.
There will be no monetary relief, as there are no grounds for any of said allegations.