Briggs Plumbing & Heating

At this time, I have been contacted directly by Entrust Merchant Solutions? regarding complaint ID [redacted] , however my complaint has NOT been resolved because: They continue to contact me using other phone numbers as their caller ID to sell to meI keep asking to be removed but they hang up on me when I do ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The phone number from this complaint has been put on the do not call list immediately.? Also we are one office and we do not have multiple caller ID’s calling out from our office.? It doesn’t do ? the business owner, our clients, or anyone any good what so ever to contact anyone that does not want to be contacted? ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I'm glad I am on the Do Not Call list nowThis still does not excuse the behavior of your agentsIt is also a lie that you do not use multiple Caller ID numbersI have documented this with my records and with Flowroute, your VOIP provider In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved However, it is not sufficient to accept removal from a list and at the same time deny contacting me - that is contradictoryAlso, the use of a 3rd party to perform unsolicited phone calls does not relieve Entrust from responsibility to adhere to honoring the federal do not call list Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I'm glad I am on the Do Not Call list nowThis still does not excuse the behavior of your agentsIt is also a lie that you do not use multiple Caller ID numbersI have documented this with my records and with Flowroute, your VOIP provider ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

The phone number from this complaint has been put on the do not call list immediately. Also we are one office and we do not have multiple caller ID’s calling out from our office. It doesn’t do the business owner, our clients, or anyone any good what so ever to contact anyone that does not want to be contacted

At this time, I have been contacted directly by Entrust Merchant Solutions regarding complaint ID ***, however my complaint has NOT been resolved because:
They continue to contact me using other phone numbers as their caller ID to sell to meI keep asking to be removed but they hang
up on me when I do
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
I'm glad I am on the Do Not Call list nowThis still does not excuse the behavior of your agentsIt is also a lie that you do not use multiple Caller ID numbersI have documented this with my records and with Flowroute, your VOIP provider
?
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
?

At this time, I have been contacted directly by Entrust Merchant Solutions regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They continue to contact me using other phone numbers as their caller ID to sell to me. I keep asking to be removed but they hang...

up on me when I do.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The phone number from this complaint has been put on the do not call list immediately.  Also we are one office and we do not have multiple caller ID’s calling out from our office.  It doesn’t do  the business owner, our clients, or anyone any good what so ever to contact anyone that does not want to be contacted.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  However, it is not sufficient to accept removal from a list and at the same time deny contacting me - that is contradictory. Also, the use of a 3rd party to perform unsolicited phone calls does not relieve Entrust from responsibility to adhere to honoring the federal do not call list.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I'm glad I am on the Do Not Call list now. This still does not excuse the behavior of your agents. It is also a lie that you do not use multiple Caller ID numbers. I have documented this with my records and with Flowroute, your VOIP provider.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Per our conversation I wanted to respond and let you know that we have immediately removed this customer from the list to be contacted.  We have a strict policy in place to remove any number that does not wish to be contacted. It does not benefit us or anyone to contact anyone that does not...

wish to be contacted.  Entrust Merchant Solutions has never initiated contact with this company or customer and informed us of the complaint immediately after receiving it.  Please let me know if you need anything from me at any time.Thank you