Brigham and Women's Hospital Center for Evidence-Based Imaging (CEBI)

Dear Ms***,AZUMA only offers lease terms of 3, or months The term you agreed to was a month term obligation This is clearly noted in the lease that you acceptedYou only completed months of that obligation In light of your situation we, as a courtesy, only charged you for our minimum lease term of months which we think is more than fair. However if you would like us to hold you to your full month lease obligation and add the additional months to be in compliance with your least terms then please let us know We assumed that by working with you and only charging you for the minimum lease obligation of months versus the months you agreed to would be satisfactory Thank You,AZUMA Leasing

Mr*** we have confirmed that the refund was processed through our accounting department as stated to you on Friday 6/17/in the amount of $to the Visa card ending in *** This process, depending on your banks processing time, can take 3-business days Considering the time the refund was processed on Friday we assume the first business day would be Monday Based on that the 3-business days would put the refund processing time from Monday - Friday Please be aware that after we process the refund we have no control over the actual time frame in which the funds are placed back into your account nor can we provide you an exact date or time of the refund as this is not processed by our company We suggest any further questions regarding the refund be directed to your bank or credit card provider as they may be able to provide you with further information regarding their processing time for refundsHowever in a further effort to assist you we will retrieve the print out of the refund processed on our end so that you have it for your records We will send this to you by email later today Again we apologize for the billing error Our only goal has been to correct this and assist you in resolving this matter Please feel free to contact us if you have any further questions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is unsatisfactory to meHowever, this business responded so disrespectfully that I simply want to be done with this matterI will be letting everyone I know to not do business with Azuma Leasing due to their elusive leasing agreement and fees
Regards,
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