DO NOT BOOK with this company!!!! They are unreliable, difficult to reach, and expensive! They told us they were picking up our car at a certain time and then didn't show up until later and we almost missed our flightThey said they were delivering it on a certain day, stayed home and the car never cameWe had to call them to find out it wasn't been delivered until the next dayAlso the final cost wound up being $more than quoted! Lastly the inside of the car had stains that were not there when it was picked up!
The Cadillac had mechanical issues already before Evan loading the car on our truck our driver had to start the car with a battery charger five times before loading it and there was a letter on the dash board the said "the car has mechanical problems don't start the car " when we called the customer asking about this letter he said don't worry the car was just sitting in a shop for yearswhen the truck stated to do deliveries in New York we had to unload cars that where loaded before the Cadillac when the car was unloaded we were unable to put it back to the truck so there for we contacted Michael and explained the situation and asked him to hire a tow truck to take it to his destination because our trucks don't have the right equipment for inoperable cars we asked him to pay the cost of the shipping to New York which was only $as a transport company we are not responsible for any mechanical problemsMichael did do a claim with our insurance company which wa deniedThere fore we had to proceed with legal actions against Michael and put a lean on the vehicle which is no longer under the owner ship of Michael we have all the documentation to prove itFor none payment for the cost of shipping and towing expenses and storage fees which all combined are more than $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [The response by the company is simply a lieWe sent them an email with two pictures with date stamps on themThe first picture was taken within 20min of the car being picked up and the second picture was taken while the delivery driver was still hereAs mentioned, both pics show the time and locationAnd you can clearly tell the 40mile discrepancySecondly, the driver himself called his boss when I complained and I had a discussion with her ( [redacted] ***)Then my wife called AutoTransportto file an official complaint with the party that we contracted withAutotransportalso sent them these picturesAttached are those pictures] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] And [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Very interesting why they ignore the main issueThe dirty car was just the cherry on topThe main issue by far is the unaccounted mileage on our carmiles is a lotWe are not taking the car on and off the truck type of mileageSomeone drove our car extensively and they can't account for the milesThis is unacceptableAnd they won't address the issue because they have no explanationWe sent the pictures to Revdex.com last week comparing the mileage with date and time which prove our timeline.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] And [redacted]
DO NOT BOOK with this company!!!! They are unreliable, difficult to reach, and expensive! They told us they were picking up our car at a certain time and then didn't show up until later and we almost missed our flightThey said they were delivering it on a certain day, stayed home and the car never cameWe had to call them to find out it wasn't been delivered until the next dayAlso the final cost wound up being $more than quoted! Lastly the inside of the car had stains that were not there when it was picked up!
The Cadillac had mechanical issues already before Evan loading the car on our truck our driver had to start the car with a battery charger five times before loading it and there was a letter on the dash board the said "the car has mechanical problems don't start the car " when we called the customer asking about this letter he said don't worry the car was just sitting in a shop for yearswhen the truck stated to do deliveries in New York we had to unload cars that where loaded before the Cadillac when the car was unloaded we were unable to put it back to the truck so there for we contacted Michael and explained the situation and asked him to hire a tow truck to take it to his destination because our trucks don't have the right equipment for inoperable cars we asked him to pay the cost of the shipping to New York which was only $as a transport company we are not responsible for any mechanical problemsMichael did do a claim with our insurance company which wa deniedThere fore we had to proceed with legal actions against Michael and put a lean on the vehicle which is no longer under the owner ship of Michael we have all the documentation to prove itFor none payment for the cost of shipping and towing expenses and storage fees which all combined are more than $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [The response by the company is simply a lieWe sent them an email with two pictures with date stamps on themThe first picture was taken within 20min of the car being picked up and the second picture was taken while the delivery driver was still hereAs mentioned, both pics show the time and locationAnd you can clearly tell the 40mile discrepancySecondly, the driver himself called his boss when I complained and I had a discussion with her ( [redacted] ***)Then my wife called AutoTransportto file an official complaint with the party that we contracted withAutotransportalso sent them these picturesAttached are those pictures] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] And [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Very interesting why they ignore the main issueThe dirty car was just the cherry on topThe main issue by far is the unaccounted mileage on our carmiles is a lotWe are not taking the car on and off the truck type of mileageSomeone drove our car extensively and they can't account for the milesThis is unacceptableAnd they won't address the issue because they have no explanationWe sent the pictures to Revdex.com last week comparing the mileage with date and time which prove our timeline.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] And [redacted]
Bright auto picked up my auto when they said and delivered my auto as stated