Sign in

Bright Health

Sharing is caring! Have something to share about Bright Health? Use RevDex to write a review

Bright Health Reviews (35)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I received a letter from Bright Health 2/20/saying they would back terminate my coverage to 10/31/and would refund the $733.28. This is what I requested but it does not look like you received this correspondence

Thank you for forwarding this this complaint to Bright Health. We are committed to operate a consumer-centric health plan with the member’s best interests at heart. Due to privacy restrictions under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), we are unable to provide...

detailed comments. We are reaching out to the consumer directly to resolve the matter under separate cover.

I am rejecting this response because:
Bright Health is ignoring the complaint and they know that HIPAA DOES NOT cover premiums paid, medical bills unpaid, etc.  As I explained in my complaint to the Revdex.com, I did not receive notice until 12/8/17 that my Medicare coverage was effective retroactive to 9/1/17.  I was charged back premiums by Medicare and I asked Bright to back terminate my coverage in the amount of $733.28 per month retroactive to 10/31/17.  I e-mailed Bright the proof of my notification by Medicare and I explained that I had no way of notifying them any sooner than WHEN I RECEIVED THE NOTICE IT WAS EFFECTIVE RETROACTIVE.  They incurred no expenses and I was paying back premiums to Medicare for $134.00 per month.  In total, I was paying $867.28 per month since 9/1/17 for health coverage.  I had no way of knowing about retroactive Medicare until I notified Bright Health.  I asked for consideration due to the amount I was paying with Bright not paying any expenses on my behalf.  Attached is the bill indicating they paid zero on my account.It is unethical, unprofessional, and ridiculous that a Director of a Health Insurance Company who incurred no expenses to tell me she is not required to do anything "by law".  This certainly is a BAD BUSINESS PRACTICE TO CHARGE $733.28 PER MONTH IN PREMIUMS WHEN I HAD TO PAY RETROACTIVE ON MEDICARE FOR $134 PER MONTH FOR THE FULL AMOUNT OF $867.28.  IT IS SO UNETHICAL FOR A DIRECTOR OF A HEALTH INSURANCE PLAN TO ONLY CARE ABOUT THE PREMIUM THEY ARE CHARGING ME RATHER THAN CARING ABOUT THE MEMBER WHO IS ON SOCIAL SECURITY DISABILITY BECAUSE OF LIFE LONG HEALTH ISSUES.  IN THE SCOPE OF BRIGHT HEALTH A PAYBACK OF $733.28 WILL NOT EVEN HAVE AN EFFECT ON WHAT IS CHARGED IN PREMIUMS.  AGAIN, THIS IS NOT ACCEPTABLE.  PLEASE LET ME KNOW THE NEXT STEPS. DEB

Check fields!

Write a review of Bright Health

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Bright Health Rating

Overall satisfaction rating

Add contact information for Bright Health

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated