Bright House Networks

since thay became spectrum is horribletry to get tv services they toll me one price and when they call me for me to get more Internet, they never tell me that I have to pay one time fee of for the upgradeand thay refuse to take it off

I've been having issues with my internet service for months nowI later found the time to run speed tests on my internet for a month now and realize I've been ripped offMy service is 200mpbs and I've been receiving 48.96mpbs download speedA representative advised me that because I don't call multiple times, a credit will not be givenOnly tech support serviceIf I pay for anything I expect to get what I pay for and nothing lessFor a multi-Million dollar business ,I never expected to have issues like this over a bill that is not even 1% of a factor to company losses will lose a customer

Some time back, I submitted a complaint about Bright House to the Revdex.com regarding their poor customer-relations skills. I am happy to report that the very next day after filing the complaint, a rep from Bright House called me on the phone, addressed my concerns, and took care of the problem. This report should now be considered that Bright House took a negative, resolved the complaint, then turned it into a positive.