Bright Life Direct Inc Reviews (1)
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Bright Life Direct Inc Rating
Description: Internet Shopping, Sportswear - Retail, Health & Medical - General
Address: 6925 - D Willow St, NW, Washington, District of Columbia, United States, 20012
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Review: I ordered by phone, from Customer Service, Phone # [redacted] one pair of Compression Panty Hose on February 6, 2013 from Bright Life Direct, [redacted]. I asked when was their next sale on this expensive item.The answer, "In April." So I did not want to order again until April.
I mailed my check # [redacted] for $104. 78 that same day. I RECEIVED THE CORRECT ORDER SEVERAL DAYS LATER.
TODAY I RECEIVED A DUPLICATE ITEM, WHICH I DID NOT ORDER. In my phone call immediately to Bright Life Direct, phone # [redacted] to complain, I was SHUFFLED AROUND ABOUT 5 DIFFERENT TIMES, having to repeat my complaint each time, finally reaching "Peg."
Peg wanted my payment of $104.78 (!!!) & said she hadn't received my payment for my first and only order, but MY BANK SAID IT CLEARED ON FEBRUARY 25, 2013.
Today is February 28, 2013.IF SHE HADN'T RECEIVED MY PAYMENT, WHY DID SHE SHIP ME ANOTHER PAIR OF EXPENSIVE COMPRESSION PANTY HOSE THAT I DID NOT ORDER??--Desired Settlement: I WILL RETURN THE UNOPENED ITEM IF I RECEIVE THE postage paid label that "Peg" promised to mail to me.today.
HOPEFULLY, I WILL NOT HAVE TO ORDER FROM THIS COMPANY AGAIN.
TOO MUCH TO EXPECT AN APOLOGY FROM THEM!--