Brilliant Buildings Inc

To Whom It May Concern,Our promotions department contacted this listener about her concern on 6/26/to which she explained the issue that she had experiencedOur representative apologized for the inconvenience of this mistake and explained that this was a complete miscommunication on our part
Our representative then explained that this scenario is unacceptable and that we would like to make sure that she was taken care of for her disappointmentWe offered her (2) Sam Hunt concert tickets, a $dinner gift card, and an invitation to the radio station pre-party before the concertOur promotions department sent out the package and it was received by the listener on 6/28/17.Thank You!

“*** *** contracted with us to run ads for one day to advertise his bookWe ran all of the ads on the date specified as we agreedRadio is all about time, reach, and frequency. We typically recommend new advertisers purchase a minimum schedule of weeks to make an impact on our audience.”

*** *** contracted with us to run ads for one day to advertise his bookWe ran all of the ads on the date specified as we agreedRadio is all about time, reach, and frequency. We typically recommend new advertisers purchase a minimum schedule of weeks to make an impact on our audience
Thank you, *** ** Account Executive iHeartMedia *** * * *** Reaching a quarter billion consumers every month Radio/Digital/Outdoor/Mobile/Social/Events

Complaint: [redacted]
I am rejecting this response because:I have requested in writing that we are paid in full with IHeart Media and that we will not receive any future correspondence or solicitation.  I have tried attaching documentation that we have paid them in full and that we shouldn't be receiving and collection calls for any future invoices.  Please let me know if you can open the attachments and view them and if we need to do anything additional. 
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because all you are saying in your letter has nothing to do with my complant. I believe I made my point very clear and with your response I don't wish to keep my iheart app any longer. As for as KVUE I by accident typed them in but to be frank I am [redacted] by your avoiding the facts.YOU will be hearing from me again very soon.Regards[redacted]

I am the Marketing Director for iHeart Austin and I have reached out to Mr [redacted] directly to talk in person and address any concerns he has.  He also has my contact information should he need it for future correspondence.  Thank you!  [redacted]

We have contacted the Premiere Network group.  They are the correct contact to resolve this issue.  The 2 people below are your updated contact info on this matter.  [redacted]

Complaint: [redacted]
I am rejecting this response because:   Ms ** did not inform me of the ZERO potential of my advertising investment. Had I been so informed I would NOT have invested in iHeart Media. I was told that 600,000 listeners would hear the ad and it was a "good ad" per Ms **. One would think that out of 600,000 listeners at least ONE $ 7.95 Kindle e-book would have been sold. ZERO results in totally unacceptable. Either these ads did not run, or radio is a total waste of time.  All I wanted was either the ads to run again or some kind of refund. iHeart radio has plenty of inventory to run my ads again, but instead they have stone-walled me.  This should be a black mark against them in any Revdex.com business rating.
Regards,
[redacted]

Complainant agreed to a non-cancellable twelve month contract for $1,497 in radio advertising commercials to run on ten separate radio station per month from January through December 2016.   We ran the advertisements as promised.  On April 26, 2016, during a telephone conference with...

our Accounts Receivable department, Complainant requested that we stop any further advertisements.  We cancelled the non-cancellable twelve month contract with Complainant the very next day.

Thank you for your message.  Unfortunately, Pittbull was not able to perform due to weather related issues.  We would direct all inquiries related to refunds to point of purchase:  TicketMaster.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I did receive an email from [redacted], and will try the website later this morning. The big question is what about my having to purchase two memberships just to be able to log in? are they going to refund me the original membership funds?
Regards,
[redacted]

We are unclear as to whether or not this complaint is intended to apply to iHeartMedia. While there are references to iHeartMedia and iHeartRadio in the complaint, the complainant also references station KVUE, which is a television station, and is not owned or operated by iHeartMedia or any of its...

subsidiaries or affiliates.   Thank you.