Brilliant Event Planning Reviews (2)
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Brilliant Event Planning Rating
Address: 1200 N Independence Blvd, Romeoville, Illinois, United States, 60446-1057
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Initial Business Response / [redacted] (1000, 5, 2015/06/05) */ [redacted] reserved his booth space on April 7th, When a company reserves their booth space with a deposit, we cannot sell that booth space to any other company because it has been reservedWhen the balance was due he was sent an email reminding him that the balance was due [redacted] responded to the email stating that he would call us with a new credit card to pay his balanceWhen we called for his new credit card number on 5/22/he then said he needed to cancel [redacted] was not told that he would get his money refunded if he needed to cancel since that is against our company policy [redacted] signed the invoice/contract which agreed to the terms and conditions which states that no refunds will be made
Initial Business Response /* (1000, 5, 2015/06/05) */
[redacted] reserved his booth space on April 7th, 2015. When a company reserves their booth space with a deposit, we cannot sell that booth space to any other company because it has been reserved. When the balance was due he was sent an email...
reminding him that the balance was due. [redacted] responded to the email stating that he would call us with a new credit card to pay his balance. When we called for his new credit card number on 5/22/2015 he then said he needed to cancel. [redacted] was not told that he would get his money refunded if he needed to cancel since that is against our company policy. [redacted] signed the invoice/contract which agreed to the terms and conditions which states that no refunds will be made.