My husband and I rented a property in Niagara Falls, Ontario, however, when we arrived (late in the evening) with our two dogs, the owner was no where to be found and not responding to my phone calls. We are from the United States so we had no idea what to do or where to go for the night. I found a phone number on bringfido.com and the representative helped us secure a hotel for our stay. What a lifesaver. Not only did she book us the room but when we decided to leave the property a day early, bringfido.com was quick to issue a refund for the one night (which included contacting the general manager of the hotel). Great customer service. I don't know what we would have done without them. Thank you for your help. It was very much appreciated.
My husband and I rented a property in Niagara Falls, Ontario, however, when we arrived (late in the evening) with our two dogs, the owner was no where to be found and not responding to my phone calls. We are from the United States so we had no idea what to do or where to go for the night. I found a phone number on bringfido.com and the representative helped us secure a hotel for our stay. What a lifesaver. Not only did she book us the room but when we decided to leave the property a day early, bringfido.com was quick to issue a refund for the one night (which included contacting the general manager of the hotel). Great customer service. I don't know what we would have done without them. Thank you for your help. It was very much appreciated.