Brink's, Incorporated

Team, I have reached out to the customer regarding her concern and have informed her I will forward her request for credit to our... BrinksUS.Invoicing mailbox. I also emailed Travis (Salt Lake City Mgr) to inform him of the complaint. The Billing team will need to research and make decision on credit. Customer [redacted] did mentioned that service seems to be back to normal and has had no issues this year. The issues started in October 2015, then went on in November and December. She was dialing the number on the invoice 844-818-6210 and was not having any luck with anyone answering. I did dial the number and a Billing Agent did pick up. Thank you, Javier [redacted] Inside Sales Relationship Manager Brink’s U.S. - TX, OK, AZ, NM, CO, UT (800) 927-4657 Option 3, Ext 3463 Fax: (469) 549-6205

*** *** ***
">Thanks for reaching out to us via Revdex.com, we’ll do our best to resolve you’re complaintOne of our customer service agents tried to reach you at the number provided but he couldn’t get through to youWe would greatly appreciate it if you could give me a call at the following number to speed up the process: *** or e-mail me at: ***
I look forward to speaking to you soon
Best regards,
*** ***

*** *** *** Thanks for reaching out to us via Revdex.com, we’ll do our best to resolve you’re complaintOne of our customer service agents tried to reach you at the number provided but he couldn’t get through to youWe would greatly appreciate it if you could give me a call at the following
number to speed up the process: *** or e-mail me at: ***I look forward to speaking to you soon. Best regards,*** ***

Team, I have reached out to the customer regarding her concern and have informed her I will forward her request for credit to our BrinksUS.Invoicing mailboxI also emailed Travis (Salt Lake City Mgr) to inform him of the complaintThe Billing team will need to research and make
decision on credit Customer *** did mentioned that service seems to be back to and has had no issues this yearThe issues started in October 2015, then went on in November and DecemberShe was dialing the number on the invoice 844-818-and was not having any luck with anyone answeringI did dial the number and a Billing Agent did pick upThank you,Javier ***Inside Sales Relationship ManagerBrink’s U.S- TX, OK, AZ, NM, CO, UT(800) 927-Option 3, Ext Fax: (469) 549-

Team,
I have reached out to the customer regarding her concern and have informed her I will forward her request for credit to our
BrinksUS.Invoicing mailboxI also emailed Travis (Salt Lake City Mgr) to inform him of the complaintThe Billing team will need to research and make decision on credit
Customer *** did mentioned that service seems to be back to and has had no issues this yearThe issues started in October 2015, then went on in November and DecemberShe was dialing the number on the invoice 844-818-and was not having any luck with anyone answeringI did dial the number and a Billing Agent did pick up
Thank you,
Javier ***
Inside Sales Relationship Manager
Brink’s U.S- TX, OK, AZ, NM, CO, UT
(800) 927-Option 3, Ext
Fax: (469) 549-

Team, I have reached out to the customer regarding her concern and have informed her I will forward her request for credit to our BrinksUS.Invoicing mailboxI also emailed Travis (Salt Lake City Mgr) to inform him of the complaintThe Billing team will need to research and make
decision on credit Customer *** did mentioned that service seems to be back to and has had no issues this yearThe issues started in October 2015, then went on in November and DecemberShe was dialing the number on the invoice 844-818-and was not having any luck with anyone answeringI did dial the number and a Billing Agent did pick upThank you,Javier ***Inside Sales Relationship ManagerBrink’s U.S- TX, OK, AZ, NM, CO, UT(800) 927-Option 3, Ext Fax: (469) 549-