Brink's Rent A Car Reviews (3)
Brink's Rent A Car Rating
Address: 1675 N National Ave, Chehalis, Washington, United States, 98532-2212
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+1 (360) 740-1960 |
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As to the response from [redacted], He took Ford F150 and had repairs done at [redacted], and then sent us a letter that there was a problem. If he would have called or came in our shop FIRST we would have taken care of the problem. After the fact it is hard for us to fix it. Thank You Brinks Car Sales [redacted] Pres.
Complaint: [redacted]I am rejecting this response because: There is no satisfaction from him just more of the same excuses. He either did not check the ball joints or ignored to fix them hoping the customer would not find the problem. Again [redacted] would not of said the ball joints were bad if indeed they not. I have dealt with them for years and trust there judgement.I would rather settle the matter here before seeking legal advice on the mater. I feel it is a safety issue and will pursue that if need be.Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because: [redacted] is a reputable repair shop and would not have told me that the ball joints were bad if in fact they were not. I trust them to take care of my vehicles and never have a problem. After signing TWO " AS IS" papers at the dealer and them telling about them again ---I am sure they would have fixed the ball joints. That would be a first from a dealer!!! Why do they have the forms to start with???? May I should have just run the truck and got into a wreck and sued them. The ball joints were bad and they either did not check them OR they ignored the fact hoping I would not find the problem!!! I still feel that they are liable for the cost and associated cost with the repair of the ball joints.Sincerely,[redacted]