Brios Restaurant and Pizza Reviews (4)
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Brios Restaurant and Pizza Rating
Description: RESTAURANTS
Address: 68 Main Street, Phoenicia, New York, United States, 12464
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The business has responded as stated below: Dear Customer, I can refund you for the amount of the mussels, but we can not refund you for the entire amount of your bill I can send you a check in the mail for $
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I also brought back the snapper sandwich that nightI would like a refund for that as well
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The business has responded as stated below:
Dear Customer,
I can refund you for the amount of the mussels, but we can not refund you for the entire amount of your bill. I can send you a check in the mail for $10
Review: I was at this establishment on 9/**/14. The service and food was horrible, the seafood that we were served was bad. Two people that are the mussels vomited afterwards because they were so bad. We were told that we were going to get a refund for our meal and that I would have to wait until Monday 9/**/14 in order to be able to process this refund. Today, I am being told that I am not going to get a refund because I was yelling and making a scene in the restaurant, which is entirely untrue. I am also being told today that I was lying about the mussels! I brought them back to the restaurant, they could have tried them themselves if they wanted to make sure I was telling the truth, but do not accuse me of being violent or being a liar.Desired Settlement: I want my promised refund back for this meal.
Business
Response:
The business has responded as stated below:
Dear Customer,
I can refund you for the amount of the mussels, but we can not refund you for the entire amount of your bill. I can send you a check in the mail for $10
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I also brought back the snapper sandwich that night. I would like a refund for that as well.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,