Poor quality work and unsatisfactory customer serviceIt took over two months for the service we requested to be completedInitially, the stairs were cheaply doneWhen we told Doug, he stated that that's how they build their stairsMy husband fell down the stairs due to an insecure ledgeThey had to come to the house several times to repair the stairs and even now we are fixing gaps and painting over areas that they should have taken care ofFor the price we paid, we should have received superior service and quality workDoug was more concerned about "getting our money and driving my car" than providing his customers with the service they deservedWhat made things even worse was that I recommended them to a co-workerBig mistake
Poor quality work and unsatisfactory customer service. It took over two months for the service we requested to be completed. Initially, the stairs were cheaply done. When we told Doug, he stated that that's how they build their stairs. My husband fell down the stairs due to an insecure ledge. They had to come to the house several times to repair the stairs and even now we are fixing gaps and painting over areas that they should have taken care of. For the price we paid, we should have received superior service and quality work. Doug was more concerned about "getting our money and driving my car" than providing his customers with the service they deserved. What made things even worse was that I recommended them to a co-worker. Big mistake.
Poor quality work and unsatisfactory customer serviceIt took over two months for the service we requested to be completedInitially, the stairs were cheaply doneWhen we told Doug, he stated that that's how they build their stairsMy husband fell down the stairs due to an insecure ledgeThey had to come to the house several times to repair the stairs and even now we are fixing gaps and painting over areas that they should have taken care ofFor the price we paid, we should have received superior service and quality workDoug was more concerned about "getting our money and driving my car" than providing his customers with the service they deservedWhat made things even worse was that I recommended them to a co-workerBig mistake
Poor quality work and unsatisfactory customer service. It took over two months for the service we requested to be completed. Initially, the stairs were cheaply done. When we told Doug, he stated that that's how they build their stairs. My husband fell down the stairs due to an insecure ledge. They had to come to the house several times to repair the stairs and even now we are fixing gaps and painting over areas that they should have taken care of. For the price we paid, we should have received superior service and quality work. Doug was more concerned about "getting our money and driving my car" than providing his customers with the service they deserved. What made things even worse was that I recommended them to a co-worker. Big mistake.