Brite Auto Lites, Inc.

Horrible . Customer service sucks. I argued with State Farm on a 2019 BMW X3 . Brite auto telling state farm they have the light when I call they don't so we order from the dealer on send invoice they want honor it. FRAUD GOING ON SOME WHERE!1

Review: I ORDERED A LEFT XENON HEADLAMP FOR A 2011 TAURUS SHO. IT ARRIVED, C.O.D.,ON 3/**/14. THE PART FIT A STANDARD TAURUS SEDAN NOT THE SHO OPTION PACKAGE. BRITE AUTO LITES ASKED ME TO RETURN THE LAMP, AT MY EXPENSE ($43.01) AND THEY WOULD REFUND MY MONEY LESS A 30% RESTOCK FEE. THEY RECIEVED THE LAMP ON 3/**/14. AFTER REPEATED CALLS IN THE FOLLOWING MONTHS I WAS TOLD A CHECK WAS IN THE MAIL. NO CHECK EVER ARRIVED. THEN THEY BECAME RUDE WHEN I CALLED ON THE PHONE AND NOW THEY WON'T ANSWER MY CALLS. WHEN I CALL FROM A DIFFERENT PHONE AND THEY ANSWER THEY PROMPTLY HANG UP ON ME. I AM OWED $453.00 AND WOULD LIKE A REFUND.Desired Settlement: I WOULD LIKE $415.00 REFUNDED TO ME