Britt's Auto Repair

The business reached out to Revdex.com to respond to this complaint. The customer ordered a part from the business and then wanted to return it. The vendor notified the business is was not returnable and the customer had it installed by another business.

Review: On July 16 2015 I ordered a sip dally for my 2[redacted] from Mr. [redacted]. I paid $95.00 for it. I picked up on Monday july 20. My mechanic was not able to get to it until the 22nd which then he noticed I didn't need it. I immediately called Mr. [redacted] who informed me that I would receive a refund if I brought it back in. I ended up working late on those days after so he called me to ask if I were going to bring it back I replied yes I'm on my way now I took it back on july 28th. He stated to me that he would call and ask the truck to pick the part up and call me for my refund. I have called every week several times with no response. No one answers my calls no one returns my calls I've left several messages all no response. Mr. Britt assured me that he was not like other shops that take advantage of women but that's exactly what I feel he has done. I just want the 95$ I spent on the spindall he has the money and the part.Desired Settlement: I would like my $95.00 refunded and he never has to ignore my calls again.

Business

Response:

The business reached out to Revdex.com to respond to this complaint. The customer ordered a part from the business and then wanted to return it. The vendor notified the business is was not returnable and the customer had it installed by another business.