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Britt's Complete Maintenance

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Britt's Complete Maintenance Reviews (1)

Britt installed a bad Evaporator core in my home central air system which carries a 10 year warranty from [redacted]. but he never registered the part then blamed me that it was never done which I had no knowledge of the process and then refused to even talk to me for some type of compromise to fix my central air conditioner . I had complained three separate times after installation to Britt that the central air was not cooling the way it should and he assured me everything was ok right till it failed.Product_Or_Service: 2 Ton Evaporator CoreAccount_Number: invoice # [redacted]Desired SettlementBritt charged me $800 for the new Evaporator Core which I want refunded to meBusiness Response October 1, 2014Revdex.com5540 Munford Road Suite 130Raleigh, NC 27612-2655RE: Case # [redacted]Invoice #[redacted]Mr.[redacted] is correct Britt's Complete Maintenance did install a [redacted] Ton Evaporator Core. Mr.[redacted] was informed that the customer must register there own equipment for [redacted]. On all invoices it states that Britt's complete Maintenance is not responsible forAny equipment malfunctions, that the equipment has a warranty and is covered under that warranty. On several occasions I asked [redacted] how was everything going, and he said fine. Now after 3 years because he did not register his unit and it is malfunctioning he wants Britt's complete maintenance to be responsible for his error of not registering the equipment. Ultimately, it is the client's responsibility to take care of any warranty, and if he did not have a warranty why did it take him 3 years to ask for it. Britt's complete maintenance owes no refund for an error the customer made. Also due to the fact that 3 other technicians came to check his unit after Britt Complete Maintenance checked and found no malfunction. I have talked to [redacted] several times by texting and by phone, and he quoted to me that he had someone else that was going to take care of his equipment, so that stopped Britt's Complete Maintenance. Cordially,[redacted]

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Description: Air Conditioning Repair Companies

Address: 5826 Shady Grove Cir, Raleigh, North Carolina, United States, 27609-4160

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