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Broadstone Van Dorn

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[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

This letter is in response to Revdex.com complaint ID #[redacted] regarding an applicant at Broadstone Van Dorn in Alexandria, VA.
We pride ourselves on exceeding expectations and delivering the best customer service to our prospects, and we regret that this individual had a negative experience at...

Broadstone Van Dorn.As a team, we do our best to be consistent when communicating with prospective residents, and that means extending the same specials to everyone who tours our community. Based on that fact, we do not negotiate any rates or fees and the information this individual received regarding the amenity fee was incorrect. We sincerely apologize for the inconvenience and we hope this individual has found an apartment that suits her needs.
Since this individual’s visit to our property, we have taken steps to carefully train our associates and improve the communication with our highly-valued prospective residents.
Sincerely,
Marian S[redacted]
Business Manager

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Address: 420 N Van Dorn Street, Alexandria, Virginia, United States, 22304

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www.broadstonevandorn.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Broadstone Van Dorn, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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