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Broadway Automotive Auto Credit

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Reviews Broadway Automotive Auto Credit

Broadway Automotive Auto Credit Reviews (7)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

In response to Mr*** ***.We have attempted several times by phone and email to contact Mr*** to find a copasetic solutionMr*** has yet to return any phone calls or emailsWe strive to satisfy 100% of our guests concerns and Mr*** is no differentIf Mr***
would initiate a conversation with us I am confident that we can find resolution. My direct line is 920-497-6402 Cellular- 920-680-0827 Here is the context of the last attempt with Mr*** with Ms*** From: *** *** *** Sent: Thursday, May 25, 3:PMTo: ***Cc: *** *** *** *** *** *** *** *** *** *** *** ***Subject: SERVICE CONCERN Good Afternoon ***, I have received a copy of the email you sent and I am truly sorry you are having these issues with your vehicle. I would be more than happy to get the vehicle back in the shop to address your concerns. I did try to call and left a message for you at approximately 3:02pm today. Please feel free to call me at *** or if it works better you can email me and we can set up a time to get you back in to have this resolved. Sincerest thanks, *** *** ** ***Service ManagerBroadway Automotive - MilitaryMain 920.499.3131Direct 920.497.6402Email [email protected] www.broadwayautomotive.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

I am writing this review because I had almost $5000.00 of work done on my vehicle and was taken back in many times because the work wasn't all complete. I was told by Joe [redacted] that everything would be bumper to bumper warranty for a year. It was then told by the service manager Brain [redacted] that it would only cover the parts they had replaced or fixed. Which still wasn't granted. When I received the vehicle back I let them know that the cruise control didn't work and when I had brought it in it was working. They would not fix it. Now a couple months later I'm having electrical problems and they said that had nothing to do with the repairs they did. Which yes they didn't fix anything electrical the times I had it in. But, it was said it was a bumper to bumper warranty. They will not grant what they said with the bumper to bumper and I am now done spending a ton of money through them and them not fixing problems with the vehicle. I wouldn't have went to them for repair if I would have known they weren't going to keep their verbal agreement. I wouldn't recommend them to anyone and will not go there again to purchase or have a repair done on my vehicles.

Broadway has reviewed [redacted] concerns regarding the hard hit on her credit.  Broadway does have a filled out and signed credit application along with a signed privacy notice from [redacted].  When these form are signed and filled out, Broadway will proceed with the credit process....

Broadway has made numerous attempts to contact [redacted] regarding this.  Unfortunately, we are unable to take the hit off.  Broadway apologizes for the confusion regarding this. If you have further questions, feel free to contact me at 920-499-3131 or by email at [redacted].   Sincerely, [redacted] General Manager Broadway Ford-Hyundai, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

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