Regarding the complaint against Harbor Homes from ***, there were several factors that occurred while we were remodeling her houseFirst, she had other people that DID NOT work for Harbor Homes doing workAlso, she went to our subcontractors, and made side deals with them to take us out of the equationTowards the end of the project she ran out of money and never paid us the money that she owed [redacted] decided that she would "complete" the work on her ownAfter we went our separate ways, she bad mouthed us all around town (which had the potential to hurt our company since most of our business comes from word of mouth)After everything that occurred, when she called for her vanity and heat to be fixed, we sent someone out as soon as we couldThe vanity and leak were both repaired and we had our heating/AC specialist go to her home times to "fix" her AC [redacted] was told that she kept putting the number too high on the thermostat and that is why the AC was not kicking onShe did not believe us until we sent another AC specialist to look and tell her the same thingTherefore everything has been completed
Regarding the complaint against Harbor Homes from ***, there were several factors that occurred while we were remodeling her houseFirst, she had other people that DID NOT work for Harbor Homes doing workAlso, she went to our subcontractors, and made side deals with them to take us out of the equationTowards the end of the project she ran out of money and never paid us the money that she owed [redacted] decided that she would "complete" the work on her ownAfter we went our separate ways, she bad mouthed us all around town (which had the potential to hurt our company since most of our business comes from word of mouth)After everything that occurred, when she called for her vanity and heat to be fixed, we sent someone out as soon as we couldThe vanity and leak were both repaired and we had our heating/AC specialist go to her home times to "fix" her AC [redacted] was told that she kept putting the number too high on the thermostat and that is why the AC was not kicking onShe did not believe us until we sent another AC specialist to look and tell her the same thingTherefore everything has been completed