Broadway Transmissions

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Hello,Recently after the company received your second noticed they called meThey promised to fix my car and returned it within business daysI have had my car for days and it is so far running goodThank You very much for your great assistance.My Complaint Was against Broadway TransmissionsMy complaint ID [redacted] .Sincerely, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Hello,Recently after the company received your second noticed they called me. They promised to fix my car and returned it within 3 business days. I have had my car for 2 days and it is so far running good. Thank You very much for your great assistance.My Complaint Was against Broadway Transmissions. My complaint ID [redacted].Sincerely,[redacted]

Review: I took my vehicle in for repairs in August 2014. The original repair had a one year warranty and the vehicle was not fixed as it was supposed to have been in August 2014. It needed to be repaired again. So I took my vehicle to get repaired again for the same problem in January 2015.I have been waiting six weeks for my vehicle to be repaired since I left it at the shop in January. Every time I try to pick it up I am told it's not ready.Desired Settlement: I would like my car back. It is not acceptable that I am not able to get my car back in working condition. I should not have to wait this long for the repair to get done.I need to be compensated for the unnecessary time that I have wasted waiting for my car to get fixed. I paid to get my car fixed in August. In January when I took it they said it would be fixed in two weeks. I need to get a refund for the service that I paid for and has not yet been completed and I want my vehicle back.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Hello,Recently after the company received your second noticed they called me. They promised to fix my car and returned it within 3 business days. I have had my car for 2 days and it is so far running good. Thank You very much for your great assistance.My Complaint Was against Broadway Transmissions. My complaint ID [redacted].Sincerely,[redacted]

Review: Owner/technician ([redacted]) never told me up front that they never accept credit card payment and only cash payment when I towed my vehicle for transmission repair/rebuild. When he call me today and leave me a message that the van is ready for pick up by 12:30p July 25, I called him back and he told me that he wants cash only. I told him I don't have cash and I'm paying by credit cards, he said cash only and told me that he's charging me for storage fee if I don't pick up my vehicle at 12:30p today. This is not fair, he should tell me up front that he is only accepting cash and I would not leave my van to his shop for repair and would look for another service shop who can do my van and accept credit card paymentDesired Settlement: Accept my credit card payment. Owner never told me that he ([redacted]) wants cash payment only for my transmission rebuilt charges. When he call me and leave message that the van is ready for pick up at 12:30p today, July 25, I called him to return the call and that's the only time he told me that he wants cash only and not accepting credit card payments. I told him I don't have cash and he's telling me now that he have to charge me storage fee if I don't pick up my vehicle by 12:30p today. He should tell me up front when I towed my vehicle to his shop that he's only accepting cash and I will not leave my van there. I just want him to accept my credit card payment for $1470 as he told me and I don't have any complaint.