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Brock Cabinets, Inc

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Reviews Brock Cabinets, Inc

Brock Cabinets, Inc Reviews (2)

The company did not use a permanent oil based paint for the glaze. The glaze drips or is able to wipe off with water.Brock cabinets tried to omit the lacquer which is the final step in the glazing process. The lacquer keeps the glaze from coming off. They removed the cabinets from my house and said they aded the lacquer, but the glaze continues to wipe off or drip with water. The owner suggested we simply remove the glaze rather than rectifying the situation. We have already paid for an upgrade of the glazed cabinets. We have been trying to get in touch with the owner for months, but he will not return our calls or our emails. We also paid $3600 for a custom made hood over our cooktop. The paint on the hood and the cabinets do not match. They have tried 3 times to match the paint, but have been unsuccessful. This should have ben done before installing it in our home.Desired SettlementAll cabinets drawers, doors and hood repaired with glaze to satisfaction.

Repeated incorrect cabinet doors being ordered- 4 times and still not correct.We closed on our house in October. Cabinet doors were ordered prior to move in and promised within a month. They have repeatedly ordered the incorrect sizes, showed up 3 hours late for appointments, and don't seem to be in a rush to get this issue resolved. I've contacted the owner with no response. Our builder and building company have contacted with the still no resolution. I just want my cabinet doors (that fit!)that were promised!Desired SettlementI want my cabinet doors put in that were supposed to have happened in October! I also would like something for the multiple times I have taken off work for them to not show or show up with incorrect items. This is money out of my pocket and happened multiple times!Business Response All of the items on the complaint filed by Mrs [redacted] has been taken care of to her satisfaction. The only item left is a door that the homeowner damaged and we have ordered her a replacement at her cost.[redacted]

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Description: Cabinet Makers

Address: 35 Weathers Ct, Youngsville, North Carolina, United States, 27596-7800

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