Brock's Moving & Storage, Inc. Reviews (2)
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Brock's Moving & Storage, Inc. Rating
Address: P.O.Box 128 41 Burtwood Park Dr., Hannawa Falls, New York, United States, 13647
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In Good Faith, and as Full and Final Settlement, we are offering a refund in the amount of $300.00 (three hundred dollars and zero cents) payable by certified funds to resolve the dispute/complaint made by [redacted]. This releases Brock's Moving & Storage, Inc., their employees, as well as Edward S. When this offer is accepted in writing,the certified funds will be mailed by certified/return receipt mail within 7 (seven) business days to [redacted] at the following address: [redacted] Road[redacted], NY [redacted]. We will accept an acceptance letter by email as having it in writing if she prefers. Our email address is [redacted].com. Sincerely, Edward S.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company is taking little responsibility. Bottom line is they refused to accept money and then forced me to pay more to get my stuff. I didn't have my things for 3 days which caused me a ton of stress. My offer is this: $550 payable to me and then I will say this is resolved. And as far as any claim I ate twice I didn't. The date of processing on my bank statement is wrong. Proof of this is that I wasn't even living in [redacted] on October 27. I ate at the Chinese restaurant the day before the move maybe even two days. Again there was no time for me to eat while they were there. I was there the entire time watching them and all my stuff was packed. Here are pictures I took of my apt after they emptied it out. I stopped only at friendlies and had a tuna sandwich to go after taking the pictures to get my security deposit back. Proof that I went to the atm is from my bank statement and that date is correct.
Regards,
[redacted]