RevDex.com: I have reviewed... the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I requested prior to filing the complaint and would like written confirmation from them that the account has been closed out. I called to request documentation and it has not been sent. Because of their failure to be responsive, I do not accept oral confirmation. In the event that management changes or there is an issue, I'd like something in writing to protect myself from any future discrepancies. Regards, [redacted]
the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I requested prior to filing the complaint and would like written confirmation from them that the account has been closed out. I called to request documentation and it has not been sent. Because of their failure to be responsive, I do not accept oral confirmation. In the event that management changes or there is an issue, I'd like something in writing to protect myself from any future discrepancies.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. Brompton Court Apartments needs to notify the collection agency and the credit reporting agencies that the debt they claimed I owed was an incorrect notification. I will wait until for the business to perform these actions and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We spoke to the past resident prior to this complaint being filedWe informed the resident that all charges had been removed
RevDex.com: I have reviewed... the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I requested prior to filing the complaint and would like written confirmation from them that the account has been closed out. I called to request documentation and it has not been sent. Because of their failure to be responsive, I do not accept oral confirmation. In the event that management changes or there is an issue, I'd like something in writing to protect myself from any future discrepancies. Regards, [redacted]
The collection notice was sent in error. [redacted] has a zero balance with Brompton Court.
The applicant has cancelled their application and a refund has been issued for application and admin fees paid at the time of application.
Revdex.com:
I have reviewed...
the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I requested prior to filing the complaint and would like written confirmation from them that the account has been closed out. I called to request documentation and it has not been sent. Because of their failure to be responsive, I do not accept oral confirmation. In the event that management changes or there is an issue, I'd like something in writing to protect myself from any future discrepancies.
Regards,
[redacted]
We spoke to the past resident prior to this complaint being filed. We informed the resident that all charges had been removed.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. Brompton Court Apartments needs to notify the collection agency and the credit reporting agencies that the debt they claimed I owed was an incorrect notification. I will wait until for the business to perform these actions and, if it does, will consider this complaint resolved.
Regards,
[redacted]