Bronco Motors Nissan

We received your complaint and want you to know that we take customers satisfaction very seriouslyWe want each and every customer to leave our dealership - even if they purchase elsewhere - happy and knowing that we did everything we could to earn their businessBy law, we are required to have a persons authorization to pull their credit and have included a copy of a credit application (modified to remove personal information) that was signed by you on 01/07/In speaking with the sales team, they do remember working with you and trying to get the vehicle priced to work within your budget, but they do not have any recollection of a request to hold off on pulling creditIn looking through your file, I can not locate any notes or documents suggesting that you wanted us to proceed any other wayI would happily contact the two agency's and see if they have any recommendations or if an adjustment can be made - I'm just not sure what they can do for us

We received your complaint and want you to know that we take customers satisfaction very seriously. We want each and every customer to leave our dealership - even if they purchase elsewhere - happy and knowing that we did everything we could to earn their business. By law, we are required to...

have a persons authorization to pull their credit and have included a copy of a credit application (modified to remove personal information) that was signed by you on 01/07/2017. In speaking with the sales team, they do remember working with you and trying to get the vehicle priced to work within your budget, but they do not have any recollection of a request to hold off on pulling credit. In looking through your file, I can not locate any notes or documents suggesting that you wanted us to proceed any other way. I would happily contact the two agency's and see if they have any recommendations or if an adjustment can be made - I'm just not sure what they can do for us.