Bronner Brothers Beauty Enterprises

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[redacted] We apologize you are having issues receiving your credit back to your cardWe processed your refund on 2/13/to the card that your provided Jason withWe checked our bank records and your credit was withdrew from our account on 2/13/and posted on 2/15/Depending on how your card company processes refunds is when you will receive itIf you still have not received your refund, please stop at the dealership and our Accounting Manager will assist youIf you have any questions, you are welcome to call me at [redacted] , Art E***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was not made aware of charges prior to the completion of the workHad I been made aware that the vehicle was still driveable, I would have paid diagnostic fee and for the fuse and taken my vehicle to a different dealership where I recently had the same part changed for a substantially lesser priceI will fax a copy of the invoice from other dealership to fax number provided, but will not agree to response until a clear resolution is offered
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We are sorry that you didn't have the experience that our customers expect from Watson ChevroletWe value you as a customer and would like to resolve your concernYou had your vehicle serviced 2/9/here at WatsonYour concern was oil pressure dropped to zero and chimes went offReviewing
your Invoice *** dated 2/9/2016, I see that you had a fuse (part # ***), (sensor (parts # ***), and filter (part # ***) replace for a total of $in partsLabor charged for the repair was $Mitchell Labor time guide for the sensor is hoursOur diagnostic charge is $for the 1st hour, and increase with the time it takes the tech to diagnosis the problemThe tech also found that the vehicle has a shorted fuse and replace a screen/filter for the sensorI believe that you were fairly charged for the service we providedWe would like to resolve your concernPlease send/fax/email me a copy of your invoice from the other dealership and we will review it with General Motors and Watson Management for reimbursement Art E*** Watson Chevrolet [email protected] 724-387-fax

[redacted]  We apologize you are having issues receiving your credit back to your card. We processed your refund on 2/13/18 to the card that your provided Jason with. We checked our bank records and your credit was withdrew from our account on 2/13/18 and posted on 2/15/2018. Depending on...

how your card company processes refunds is when you will receive it. If you still have not received your refund, please stop at the dealership and our Accounting Manager will assist you. If you have any questions, you are welcome to call me at [redacted], Art E[redacted]