Bronson Citgo

[redacted] , co owner/VP spoke to the customer and the issue is being resolved

Hi [redacted] , Thanks for taking my call todayWe are refunding the customer $2,(we are mailing a check today) for work that was never performed on his vehicleSome of the work we were supposed to do at our location and the rest was supposed to be done at our store in Buena Park but that never happenedIf you can update the file pleaseSincerely, [redacted] Ken Grody Ford-Carlsbad

Please be advised that my complaint has been resolved satisfactorilyThe dealership found a comparable vehicle as advertised and offered me the price that was listed in the ad. *** ***

Hi [redacted], Thanks for taking my call today. We are refunding the customer $2,790 (we are mailing a check today) for work that was never performed on his vehicle. Some of the work we were supposed to do at our location and the rest was supposed to be done at our store in Buena Park but that...

never happened. If you can update the file please. Sincerely, [redacted]Ken Grody Ford-Carlsbad

[redacted], co owner/VP spoke to the customer and the issue is being resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business...

to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]