Brookmount Apartments

Brookmount received your letter on March 20, in regard to a complaint filed with your office In response to their complaint and upon reviewing their file, Brookmount has decided to make an additional refund of the security deposit in the amount of $ This amount refunds the carpet cleaning, drips pans, and light bulb as charged on the move out settlement sheet The $cleaning charge will remain as the only charge deducted from the security deposit.A check in the amount of $is being processed today and will be mailed to the past tenant's forwarding address on record

Do not rent here unless you are willing to give up your deserved deposit when you leave Also this is not Revdex.com credited business

Initial Business Response / [redacted] (1000, 6, 2015/07/29) */ Contact Name and Title: [redacted] Property Mana Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @yahoo.com The tenant's deposit less any damages was refunded and mailed to the address given in this report on July 17, There has been a change in the property manager of Brookmount since this tenant moved outThat is the reason for the refund being delayed a few weeks

Initial Business Response /* (1000, 5, 2015/11/24) */
Contact Name and Title: *** *** Property Mana
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@yahoo.com
After reviewing the file that was prepared by a previous employee of Brookmount Apartments, I found an error in the amount of
money that is due Brookmount ApartmentsI have removed the damage charge for the repainting of the wallsBrookmount Apartments are advised by an outside company of the condition of the carpetAccording to that company, the carpet was not in useable condition due to pet stains and pet odor for the next tenantThe cost of a new carpet was passed on to Mr*** at the prorated life of the year old carpet that was in his apartment during the time and at the end of his leaseBrookmount Apartments has sent to Mr***, to the address provided by him through this correspondence, a letter and a corrected invoiceEven after the corrected invoice, Brookmount Apartments cannot return any portion of his deposit or pet deposits because of damages to the apartmentThere is money due to Brookmount all within and according to the lease

Do not rent here unless you are willing to give up your deserved deposit when you leave
Also this is not Revdex.com credited business

No where in my contract does it state anything about a cleaning fee once I exit my apartment after fulfilling my lease agreement for the monthsAs well there is nothing that states that I am to maintain any of the lights or drip pans in the stoveNot to mention that the lights all worked in the bathroom upon my exiting that apartmentThe office personnel will not give out any information on the owner and states that she it the liaison between the owner and the tenantsI for one like to handle any and all disputes over my money with the person who is responsible for taking said money and claiming rights to it with no evidence that it was warranted to be take from meThe simple fact that the legally binding contract does not clearly state that I am responsible for these items and the fact that they used their own judgement to justify withholding the deposit from me at prices that are astronomically high is down right I complained about the carpet needing repair upon move in and

Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@yahoo.com
Ms. [redacted] did apply for an apartment at Brookmount Apartments. The application fee is non-refundable with anyone applying for an apartment. She was not treated any differently than any other...

applicant. The decision was Brookmount asked her to get a co-signer based on some credit issues and being new on the job (new being from March 2015 to thw time of application). Brookmount Apartments used the same criteria with her as with anyone applying.

Brookmount received your letter on March 20, 2017 in regard to a complaint filed with your office.  In response to their complaint and upon reviewing their file, Brookmount has decided to make an additional refund of the security deposit in the amount of $55.00.  This amount refunds the...

carpet cleaning, drips pans, and light bulb as charged on the move out settlement sheet.  The $75.00 cleaning charge will remain as the only charge deducted from the security deposit.A check in the amount of $55.00 is being processed today and will be mailed to the past tenant's forwarding address on record.

Initial Business Response /* (1000, 6, 2015/07/29) */
Contact Name and Title: [redacted] Property Mana
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@yahoo.com
The tenant's deposit less any damages was refunded and mailed to the address given in this report on July 17, 2015. There has...

been a change in the property manager of Brookmount since this tenant moved out. That is the reason for the refund being delayed a few weeks.