Brooks Dental

Revdex.com: neither of my insurances have received a billI checked and when bill is ? submitted under out of network coverage with the primary insurance the check is mailed directly to your facility? please do so correctly so ? you can receive your payment through the insurance and I am done dealing with this matter I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] .? ? Regards, [redacted] ?

Thank you for your feedback on your experience with our officeWe are always looking for ways to improve our customer service with our patientsWe have discussed your complaints and are moving forward with continued education on that subjectAs a benefit to our patients we will always submit your
forms to insurance companies whether we are providers or notIf you indeed have coverage on your secondary insurance company then you would have received a check from them at your residencePlease feel free to contact our office if you have any further questions on this billing issue

Revdex.com: neither of my insurances have received a billI checked and when bill is submitted under out of network coverage with the primary insurance the check is mailed directly to your facility please do so correctly so you can receive your payment through the insurance and I am done dealing with this matter
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Regards,
*** ***

Revdex.com: neither of my insurances have received a billI checked and when bill is submitted under out of network coverage with the primary insurance the check is mailed directly to your facility please do so correctly so you can receive your payment through the insurance and I am done dealing with this matter
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Regards,
*** ***