Julian Lodge Bed & BreakfastC StreetJulian, CA 92036(760)[email protected] the guest book their reservation for February 3, for a night stay at thelodge we took down all the guest information just as any hotel will doName, address,telephone number, email address as
well as a valid credit cardThe valid credit card that theguest provides at the time of booking is to guarantee the guest reservation meaning the guest is going to come and stay with usAt the time of booking each guest will be informed of the hotels cancellation policy which is days prior to the date of their reservationIn this case theguest would have to cancel the room by January 27, If the guest does not cancel theirreservation by the specific date or prior to, then the guest agrees to pay the no show fee of 1full night room and taxThis will be explained to each guest by a guest service agent and also by the confirmation email that is sent after the reservation is madeThe card provided to the hotel at the time of booking was given a verbal authorization to be charged for the no show feeif the guest did not cancel with us or was to not show upThe reason for the cancellation policyis to maximize the sales of the hotel roomsAfter speaking with this guest about the no show charge we did refund their no-show charge right away as a curtesy.Regards,*** ***General Manager
Julian Lodge Bed & BreakfastC StreetJulian, CA 92036(760)[email protected] the guest book their reservation for February 3, for a night stay at thelodge we took down all the guest information just as any hotel will doName, address,telephone number, email address as
well as a valid credit cardThe valid credit card that theguest provides at the time of booking is to guarantee the guest reservation meaning the guest is going to come and stay with usAt the time of booking each guest will be informed of the hotels cancellation policy which is days prior to the date of their reservationIn this case theguest would have to cancel the room by January 27, If the guest does not cancel theirreservation by the specific date or prior to, then the guest agrees to pay the no show fee of 1full night room and taxThis will be explained to each guest by a guest service agent and also by the confirmation email that is sent after the reservation is madeThe card provided to the hotel at the time of booking was given a verbal authorization to be charged for the no show feeif the guest did not cancel with us or was to not show upThe reason for the cancellation policyis to maximize the sales of the hotel roomsAfter speaking with this guest about the no show charge we did refund their no-show charge right away as a curtesy.Regards,*** ***General Manager