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Brookside Home Improvement

536 Circle Ave, Forest Park, Illinois, United States, 60130-1931

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Brookside Home Improvement Reviews (%countItem)

Brookside Home Improvement did an excellent job installing vinyl siding on my bungalow. The company removed the old asphalt siding, installed new vinyl siding, storm windows, and two stained glass windows with interior window trim. To replicate the pattern of the original (mostly missing) wood siding of my 100-year-old craftsman bungalow, they installed the vinyl siding in alternate layers and colors of shake and triple lap board separated by decorative banding.
During the project, the installers uncovered two small window openings in the living room that had been enclosed under the old asphalt siding and found that the original stained-glass windows had been removed. Brookside replaced the missing windows with two salvaged stained-glass windows that I purchased at a resale shop, and installed craftsman-style interior window trim casings to match the other windows in my bungalow.
I am beyond pleased with the craftsman-period look of my bungalow siding. Eric ***, the owner, took the time to work with me on the specifications and sent numerous drawings to help me visualize the project. Eric has experience working with old bungalows and has done a lot of siding jobs in and around Oak Park, using the same crew for many years. The crew appeared to take pride in their work and completed the project in a timely manner, working steadily and hard, often in record July heat. Now, my craftsman bungalow looks fabulous and I have received lots of compliments from neighbors. I love seeing light come through the living room windows that were uncovered and reinstalled. It really opened up the space. After a disastrous experience the previous summer with an unscrupulous siding contractor who stole our deposit, I am so glad that I found Brookside.

Brookside Home Improvement Response • Aug 21, 2019

Thank you for your business, it was great working with you. We are glad you enjoy the siding and windows. Also, thank you for taking the time to write a review. If you need anything else, call 708-485-3220.

I called Brookside Home Improvement to get an estimate on new gutters.
Eric, the owner, was very prompt with all his correspondence and had fair prices. I chose Brookside and they did the work. The work was done to perfection. I’m very happy with the work provided and would recommend this company .

Brookside Home Improvement Response • Jul 31, 2019

Thank you for your business and than you for taking the time to provide this review. I hope you enjoy your new gutters and gutter guards. If you want to replace windows, want a new deck or porch or need a new roof, please call 708-485-3220. Thanks again, Eric

We've used Brookside Home Improvement many times over the past 10-15 years. They replaced all the windows in second story of our home when we moved in, and we have not had any problems with the windows including during this past winter's polar vortex. In addition, they also replaced the roof on our home and on our garage and installed new gutters several years back. The work has always been completed on a timely basis, and the installers were very neat and professional. Overall, we've been extremely happy with our experience working with Brookside Home Improvement.

I paid for whole house new windows two years ago. The thermal seal has already gone on two windows and, lo and behold, when I call the company (Brookside Home Improvement) that installed them, I was told Vista went out of business. Just like that I'm officially screwed. I have no recourse and Brookside told me I'm out of luck - they will not honor their chosen window company. Thanks. For nothing.

Brookside Home Improvement Response • Jul 08, 2019

I don’t know why you are giving a 1 Star rating. You were very satisfied with the work we performed, and hired us on 2 different occasions to complete your project. Your rating should be indicative of the work we performed, not on products we didn’t make nor warrant.
We work with several window manufacturers, the warranties on the windows are manufacturer warranties - we don’t make it warranty the windows. It clearly states ‘manufacturer’s warranty’ in your contract. If a company closes down, the warranty for the product goes with it and there was no indication of the company failing and it had continued to receive favorable write ups in trade magazines.
As I explained, you can get service on your windows, but not through the manufacturer.
Eric

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Address: 536 Circle Ave, Forest Park, Illinois, United States, 60130-1931

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