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Brookside Meadows

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Reviews Brookside Meadows

Brookside Meadows Reviews (7)

My experience with this company was the best I have ever had with any other transportation serviceThe driver was very genuine and politeHe went the extra mile and gave me coffee on my way to the airportI will definitely be coming back for service with this company

We booked online for a reservation and someone to call usThree days went by and no callWe called in and talked with  [redacted] who was supposed to schedule the reservation for the limousine, and send an email to confirm the next dayAnd since we had the trouble, she would call to confirm that we had received the emailWe did not get a call or email again This occasion was very important to us, and if you want a reservation with a limousine service and you want to count on them, do not book with this company

I had to get an emergency flight home from a family vacationMy sister arranged this company to pick me up at the airport after I arrived to IndyI arrived late so it was just best to have a company pick me up rather than another family member or friendThis company said they'd pick me up for X amountMy sister agreed and they sent an email confirmationI was told I would get a text or email when they arrived at the airportI never got this and neither did my sisterThere was a man at the bottom of the escalator who had "Beth Transport" on an ipadHe had no idea who he was picking up other than the name was Beth TransportThat's not my last name but he did have my sister's addressI told him I needed to go to my address and not my sistersHe was given the billing address as the drop off locationNever once did I know I was being transported by another companyILT contracted me out and failed to give the correct name and addressI will never do business with Indy Limo Transport again and I will make sure friends and family know to never use this companyThey changed my reservation and decided not to come get me without telling meThey hired another company to do the drive for themYes, I am thankful I had a ride but the ride was horrible and I felt like I was being driven by a drunkI will not name that company in this review as this review is strictly on Indy LimoNow that I'm getting the word out through friends I'm learning that others have had bad experiencesI just don't want someone else to go through this company and have their own bad experienceAt this time, the company refuses to give a refund as they state they don't do refundsSadly, they fail to see that they did not hold up their end of their contract so the contract was voided when they failed to hold up their end of the contractSo at this time I'm waiting for a refund and have given them a week to resolve thisIf no resolution is found then I will file a complaint against their company in small claimsI have tried to reach out to the owners, husband and wife, multiple times and they rarely answerThey operate out of their homeThey have cell phones with no voicemail's set upJust a bad set up in my opinion but if you're going to go with a limo company then go with a company that has good reviewsYou have enough stress with traveling and going with this company will just add stress to your travels

*** LLC was the Accountant and Tax Preparer for this client The address provided Revdex.com is their address of record I have attached their signed agreement

I had to get an emergency flight home from a family vacation. My sister arranged this company to pick me up at the airport after I arrived to Indy. I arrived late so it was just best to have a company pick me up rather than another family member or friend. This company said they'd pick me up for X amount. My sister agreed and they sent an email confirmation. I was told I would get a text or email when they arrived at the airport. I never got this and neither did my sister. There was a man at the bottom of the escalator who had "Beth Transport" on an ipad. He had no idea who he was picking up other than the name was Beth Transport. That's not my last name but he did have my sister's address. I told him I needed to go to my address and not my sisters. He was given the billing address as the drop off location. Never once did I know I was being transported by another company. ILT contracted me out and failed to give the correct name and address. I will never do business with Indy Limo Transport again and I will make sure friends and family know to never use this company. They changed my reservation and decided not to come get me without telling me. They hired another company to do the drive for them. Yes, I am thankful I had a ride but the ride was horrible and I felt like I was being driven by a drunk. I will not name that company in this review as this review is strictly on Indy Limo. Now that I'm getting the word out through friends I'm learning that others have had bad experiences. I just don't want someone else to go through this company and have their own bad experience. At this time, the company refuses to give a refund as they state they don't do refunds. Sadly, they fail to see that they did not hold up their end of their contract so the contract was voided when they failed to hold up their end of the contract. So at this time I'm waiting for a refund and have given them a week to resolve this. If no resolution is found then I will file a complaint against their company in small claims. I have tried to reach out to the owners, husband and wife, multiple times and they rarely answer. They operate out of their home. They have cell phones with no voicemail's set up. Just a bad set up in my opinion but if you're going to go with a limo company then go with a company that has good reviews. You have enough stress with traveling and going with this company will just add stress to your travels.

We booked online for a reservation and someone to call us. Three days went by and no call. We called in and talked with [redacted] who was supposed to schedule the reservation for the limousine, and send an email to confirm the next day. And since we had the trouble, she would call to confirm that we had received the email. We did not get a call or email again.
This occasion was very important to us, and if you want a reservation with a limousine service and you want to count on them, do not book with this company.

My experience with this company was the best I have ever had with any other transportation service. The driver was very genuine and polite. He went the extra mile and gave me coffee on my way to the airport. I will definitely be coming back for service with this company.

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