Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Hello, My name is Josh V***, president of Bros& Hoes Landscaping Incand brothers with Clint V*** I am surprised with the complaint from [redacted] and thought that I resolved her complaint in a quick and efficient manner by removing the $she is speaking about within hours of her calling me Apparently I did not Clint did do some clearing work for [redacted] last year as she specified in her complaint He quoted the work for $as she said and then finished the job faster than he was expecting and gave [redacted] a discount for the work that was estimatedThis discount was for $200, almost half the quoted amount [redacted] agreed to take this discount but as she stated gave Clint the $hoping to get some work done the following year and told Clint she would call to schedule [redacted] called the office and I returned her call and met with her I was not aware of Clint and ***'s payment agreement but told [redacted] if Clint accepted this $credit, we would honor it I estimated the work she was hoping to get done would cost around $ We did the work and I invoiced [redacted] for $ Adding the $credit the total was $ She called the office to complain about the additional $ As soon as I received her message, I resent the invoice for $to make her happy I am a bit confused since the year before Clint, being the honest person and business owner he is, discounted her $off of her estimated cost and she took the discount But when I underestimated the job by $she is turning this claim into the Revdex.com.? Mind you, I sent her an email with her original invoice at 6:30, Monday morning and adjusted the invoice by 4:that afternoon, removing the $ I would hope [redacted] or the Revdex.com would remove this complaint from our record We take pride in our work and our business and hope to resolve issues like this to make certain the homeowner/business owners we work with are happy Please let me know what I can do to help this complaint be removed Thanks, Josh V [redacted] President of Bros& Hoes Landscaping Inc 503-398-office [redacted] cell
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Hello, My name is Josh V***, president of Bros& Hoes Landscaping Incand brothers with Clint V*** I am surprised with the complaint from [redacted] and thought that I resolved her complaint in a quick and efficient manner by removing the $she is speaking about within hours of her calling me Apparently I did not Clint did do some clearing work for [redacted] last year as she specified in her complaint He quoted the work for $as she said and then finished the job faster than he was expecting and gave [redacted] a discount for the work that was estimatedThis discount was for $200, almost half the quoted amount [redacted] agreed to take this discount but as she stated gave Clint the $hoping to get some work done the following year and told Clint she would call to schedule [redacted] called the office and I returned her call and met with her I was not aware of Clint and ***'s payment agreement but told [redacted] if Clint accepted this $credit, we would honor it I estimated the work she was hoping to get done would cost around $ We did the work and I invoiced [redacted] for $ Adding the $credit the total was $ She called the office to complain about the additional $ As soon as I received her message, I resent the invoice for $to make her happy I am a bit confused since the year before Clint, being the honest person and business owner he is, discounted her $off of her estimated cost and she took the discount But when I underestimated the job by $she is turning this claim into the Revdex.com.? Mind you, I sent her an email with her original invoice at 6:30, Monday morning and adjusted the invoice by 4:that afternoon, removing the $ I would hope [redacted] or the Revdex.com would remove this complaint from our record We take pride in our work and our business and hope to resolve issues like this to make certain the homeowner/business owners we work with are happy Please let me know what I can do to help this complaint be removed Thanks, Josh V [redacted] President of Bros& Hoes Landscaping Inc 503-398-office [redacted] cell