Initial Business Response / [redacted] (1000, 5, 2016/12/14) */ Ms[redacted] has been a good customer for some timeRecently she moved to a cabin in the woodsUpon inspection, her new property did not meet National Gas Code 58, (i.eThe only heat in the cabin were unvented gas heaters.) Also the road thru the woods ,while passable in dry weather, would not be suitable for heavy gas trucks in bad weather and could pose a danger to trucks and driverI regret that Ms [redacted] felt that I was rude to her because I tried hard not to beIt was simply a case that I could not set her a tank During the course of business, partial year tank leases are not refundable, but I will refund Ms [redacted] for the months in question
Initial Business Response / [redacted] (1000, 5, 2016/12/14) */ Ms[redacted] has been a good customer for some timeRecently she moved to a cabin in the woodsUpon inspection, her new property did not meet National Gas Code 58, (i.eThe only heat in the cabin were unvented gas heaters.) Also the road thru the woods ,while passable in dry weather, would not be suitable for heavy gas trucks in bad weather and could pose a danger to trucks and driverI regret that Ms [redacted] felt that I was rude to her because I tried hard not to beIt was simply a case that I could not set her a tank During the course of business, partial year tank leases are not refundable, but I will refund Ms [redacted] for the months in question