Brown Aveda Institute

Thank you for notifying meI will contact the store manager and follow up with our guest and the Revdex.com after I can receive more detailsEd B***

[redacted] was contacted on Friday, Jan 6th and Connie D [redacted] the store manager explained that [redacted] makes special sizes for their gift sets [redacted] Corporation has a no return policy, but since [redacted] was not sure at the time of purchase and we did not make it clear of the policy we will take back the gift set [redacted] can either get a full refund or an exchange for some other [redacted] products Connie did refer [redacted] to Shane at the [redacted] StoreConnie called Shane at the store to tell him about her conversation with ***I am not sure if [redacted] has returned to the storeThanksEdward B***Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for notifying me. I will contact the store manager and follow up with our guest and the Revdex.com after I can receive more details. Ed B[redacted]

[redacted] was contacted on Friday, Jan 6th and Connie D[redacted] the store manager explained that [redacted] makes special sizes for their...

gift sets.  [redacted] Corporation has a no return policy, but since [redacted] was not sure at the time of purchase and we did not make it clear of the policy we will take back the gift set. [redacted] can either get a full refund or an exchange for some other [redacted] products.   Connie did refer [redacted] to Shane at the [redacted] Store. Connie called Shane at the store to tell him about her conversation with [redacted]. I am not sure if [redacted] has returned to the store. ThanksEdward B[redacted]Tell us why here...