Brown Painting

In re to this claim, the information you were given is filled withinaccuracies First, we take credit cards all the time If you will seeour website (www.ProcessMissouri.com), you will note that it says:"Prepayment required (by mail or online secured website)" Obviously, thereis an option of paying online via credit cards.Further, we, like most process servers, do NOT guarantee someone will beservedThe industry standard is "due diligience" In other words, that areasonable attempt be made to serve the defendant That is typically threeattempts Go to http://www.serve-now.com/resources/glossary#letterD andlook up under "Diligence" Like other servers, we cannot guarantee service.I get lots of bad addressesAlso, if someone refuses to answer the door Icannot break it down or force them to come outside If I did this for free,when it is out of my hands, then I would not be compensated at least for gasor for my time in data entry or service attempts.I don't want to water down my previous comments above which you wereobviously misled by the claimant's statements by the following, but I feelcompelled to respond to your letter If this is not taken to a court oflaw, I'm not sure what authority you have to put anything negative about mycompany on your website without a proper finding in a court of law.Otherwise, it would appear to be libelous based on the customer's unprovedallegations Anyway, it's a moot point because as you can see (a) we dotake credit cards and (b) we do not guarantee service[redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:My origional complaint is still valid.Just because I did not see any place on their website to pay by credit card and paid by personal check should not make any differenceThey still cashed my check and never got in touch with me again.The subpoena was supposed to be served to the executive vice president of a big insurance company and they would have absolutely no difficulty in serving the subpoenaHis excuse that he can not go and breakdown some one's door to serve a subpoena is a dishonest statementIt only proves to me that they only cashed the check and never did anything further.Their website states that they will make three attempts to serve a subpoena but they never informed me that they even tried one time.If they are a honest company at least they should inform the customer the reason why the subpoena could not be served before the court date.They did not answer my multiple phone calls and every time the message was that only way to get in touch with them is by emailI sent them two emails and they never responded to my emails either.Till I came to the conclusion that this must be a scam site and only there to cash the check.Hence I complained to the Revdex.com so other people do not fall into this trap.Even the previous email from Revdex.com to me states that Revdex.com could not get any response from this company.Whether they got paid by check or credit card should not make any difference in this matterOnly thing I would have done is that if I paid by credit card I would have disputed this matter through my credit card company and got my money back
Regards,
*** ***

In re to this claim, the information you were given is filled withinaccuracies.  First, we take credit cards all the time.  If you will seeour website (www.ProcessMissouri.com), you will note that it says:"Prepayment required (by mail or online secured website)".  Obviously, thereis...

an option of paying online via credit cards.Further, we, like most process servers, do NOT guarantee someone will beserved. The industry standard is "due diligience".  In other words, that areasonable attempt be made to serve the defendant.  That is typically threeattempts.  Go to http://www.serve-now.com/resources/glossary#letterD andlook up under "Diligence".  Like other servers, we cannot guarantee service.I get lots of bad addresses. Also, if someone refuses to answer the door Icannot break it down or force them to come outside.  If I did this for free,when it is out of my hands, then I would not be compensated at least for gasor for my time in data entry or service attempts.I don't want to water down my previous comments above which you wereobviously misled by the claimant's statements by the following, but I feelcompelled to respond to your letter.  If this is not taken to a court oflaw, I'm not sure what authority you have to put anything negative about mycompany on your website without a proper finding in a court of law.Otherwise, it would appear to be libelous based on the customer's unprovedallegations.  Anyway, it's a moot point because as you can see (a) we dotake credit cards and (b) we do not guarantee service.[redacted]