To Whom It May Concern:This is my statement as I can remember at the time of writing itIf I think of something else, I will send it.First, I would like to clarify that microblading is a semi-permanent tattoo resembling hair strokes to mimic the look of natural hairsIt requires two appointments to finishClients are told that there is an initial appointment and then a “touch up”appointment to finishSometimes a third appointment or more is needed, but typically not charged for if done in a timely manner and if the hair strokes completely fade or the client wants to change somethingThe term “semi-permanent” refers to the pigment being deposited in the superficial layers of skin called the epidermisPermanent tattooing goes deeper into the dermis so it will last longerMicroblading and other semi-permanent techniques are sometimes referred to as “permanent cosmetics” because of the long-lasting durability when compared to regular, everyday cosmetic applicationMicroblading is done by hand, and the client signs a contract acknowledging there are certain risks to the procedure, specifically acknowledging“I understand that this cosmetic procedure, using the permanent makeup process,is a permanent cosmetic and cannot be removed or easily changed as other cosmetics, and agree to hold operator harmless in the event of any consequencearising out of this procedure.” Please refer to the signed “Informed Consent/Hold Harmless Form”, “Consent for Permanent Makeup Procedure” and “After Care Guidelines”, (attached hereto as Exhibit “A").Attached as Exhibit “B” is a screenshot of a photo she sent of her natural brows prior to scheduling her session with meWhen she arrived for her appointment on March 1,2017, she was wearing a layer of “Wunderbrow” on her eyebrowsThis product claims to last for days and is difficult to removeAttached hereto as Exhibit “C” is the“before picture”, taken of [redacted] wearing the WunderbrowI include these exhibits to show both the true “before” photo, along with a before-photo of [redacted] ’s makeup styleAs you will read, [redacted] never stated any specification as to what she wanted when she arrived for her appointment.I saw [redacted] as a client for microblading on 3-1-The procedure went as follows: I removed the Wunderbrow from her eyebrows and created a design for herShe inspected and verbally approved the design, and I went forward with the microblading tattoo procedure(See photos of the design that was drawn and verbally approved by [redacted] , attached as Exhibit “D”)During the procedure, I administered two separate types of anesthetic over the course of three-and-a-half hours(A typical procedure normally takes two to three hours.)When I was almost finished, I handed her the mirror so that she could add her thoughts on anything else that she would like me to do before we finishedShe appeared upset at what she saw, and said that it was not what she wanted, nor did the hair strokes go in the direction that she wantedUnfortunately, at the time she approved the design I had drawn, she did not specify any additional preferences or specifications before I began the procedureAs a result, I believe her lack of communication yielded results that she was not happy with.At that point I tried to do what I could to get closer to what she wanted, but I could see that she was unhappy and starting to feel pain with the procedure as the second application of anesthetic began to wear offI felt at that point that it was time to stopI did not want to overwork the brow areaI told her that anything she was unhappy with could be lightly dabbed with a q-tip to remove pigment and to help it fade faster, making sure to let her know that rubbing was not allowed as it could spread the pigment under the skinI informed her that the brow would fade significantly before the next visit and we could then get closer to what she was wanting to doShe then asked me if she was to pay me at the next visitI told her no,that she could pay that day for the agreed upon price, standard procedure when exchanging consideration for services rendered.Next I will talk about the Yelp review (attached hereto as Exhibit “E”).On the Yelp review, she puts quotation marks around things that she claims I saidI did not say those things at any point during the sessionI would never be so unprofessionalThe exchanges she claims happened did not, and the accounting of them is falseShe liked and approved of the design I created, and never said anything more except to comment on her pain comfort level toward the end of the session as the anesthetic was wearing off.As to the emails we exchanged (attached hereto as Exhibit “F”):She threatened to defame me and my business in the email inferring that a bad review could happen if she didn’t get her money backHaving no obligation to give [redacted] a refund, as services were rendered and the design had been approved, I did offer to refund her money if she would rescind her threat of posting a bad review on social media, for the sole purpose of protecting my livelihood and reputation, which she had, in fact, threatened to attackRegardless of her opinion of the services, over three hours of service were indeed renderedCare and precision were invested in the productTrue to her threat, she left a vindictive and dishonest reviewThis post on Yelp is defamation and libel, and has since caused my business traffic to diminishI also have all but lost my business because of her the phone has stopped ringingI have verified with at least one client that after having read her libelous review, he almost didn’t keep his appointmentAttached as Exhibit “G” are the “after” photos, showing the final productI will allow these photos to speak for themselvesAs with any artistic endeavor, the process is not an exact scienceThe client requested the procedure,acknowledged possible complications and consequences of the procedure, and approved the design I drewI maintain my actions were always professional and executed with skill and abilitySincerely, Lisa W***, Cosmetologist and Certified Microblading Artist
To Whom It May Concern:This is my statement as I can remember at the time of writing it. If I think of something else, I will send it.First, I would like to clarify that microblading is a semi-permanent tattoo resembling hair strokes to mimic the look of natural hairs. It requires two appointments...
to finish. Clients are told that there is an initial appointment and then a “touch up”appointment to finish. Sometimes a third appointment or more is needed, but typically not charged for if done in a timely manner and if the hair strokes completely fade or the client wants to change something. The term “semi-permanent” refers to the pigment being deposited in the superficial layers of skin called the epidermis. Permanent tattooing goes deeper into the dermis so it will last longer. Microblading and other semi-permanent techniques are sometimes referred to as “permanent cosmetics” because of the long-lasting durability when compared to regular, everyday cosmetic application. Microblading is done by hand, and the client signs a contract acknowledging there are certain risks to the procedure, specifically acknowledging“I… understand that this cosmetic procedure, using the permanent makeup process,is a permanent cosmetic and cannot be removed or easily changed as other cosmetics, and agree to hold operator harmless in the event of any consequencearising out of this procedure.” Please refer to the signed “Informed Consent/Hold Harmless Form”, “Consent for Permanent Makeup Procedure” and “After Care Guidelines”, (attached hereto as Exhibit “A").Attached as Exhibit “B” is a screenshot of a photo she sent of her natural brows prior to scheduling her session with me. When she arrived for her appointment on March 1,2017, she was wearing a layer of “Wunderbrow” on her eyebrows. This product claims to last for days and is difficult to remove. Attached hereto as Exhibit “C” is the“before picture”, taken of [redacted] wearing the Wunderbrow. I include these exhibits to show both the true “before” photo, along with a before-photo of [redacted]’s makeup style. As you will read, [redacted] never stated any specification as to what she wanted when she arrived for her appointment.I saw [redacted] as a client for microblading on 3-1-17. The procedure went as follows: I removed the Wunderbrow from her eyebrows and created a design for her. She inspected and verbally approved the design, and I went forward with the microblading tattoo procedure. (See photos of the design that was drawn and verbally approved by [redacted], attached as Exhibit “D”). During the procedure, I administered two separate types of anesthetic over the course of three-and-a-half hours. (A typical procedure normally takes two to three hours.)When I was almost finished, I handed her the mirror so that she could add her thoughts on anything else that she would like me to do before we finished. She appeared upset at what she saw, and said that it was not what she wanted, nor did the hair strokes go in the direction that she wanted. Unfortunately, at the time she approved the design I had drawn, she did not specify any additional preferences or specifications before I began the procedure. As a result, I believe her lack of communication yielded results that she was not happy with.At that point I tried to do what I could to get closer to what she wanted, but I could see that she was unhappy and starting to feel pain with the procedure as the second application of anesthetic began to wear off. I felt at that point that it was time to stop. I did not want to overwork the brow area. I told her that anything she was unhappy with could be lightly dabbed with a q-tip to remove pigment and to help it fade faster, making sure to let her know that rubbing was not allowed as it could spread the pigment under the skin. I informed her that the brow would fade significantly before the next visit and we could then get closer to what she was wanting to do. She then asked me if she was to pay me at the next visit. I told her no,that she could pay that day for the agreed upon price, standard procedure when exchanging consideration for services rendered.Next I will talk about the Yelp review (attached hereto as Exhibit “E”).On the Yelp review, she puts quotation marks around things that she claims I said. I did not say those things at any point during the session. I would never be so unprofessional. The exchanges she claims happened did not, and the accounting of them is false. She liked and approved of the design I created, and never said anything more except to comment on her pain comfort level toward the end of the session as the anesthetic was wearing off.As to the emails we exchanged (attached hereto as Exhibit “F”):She threatened to defame me and my business in the email inferring that a bad review could happen if she didn’t get her money back. Having no obligation to give[redacted] a refund, as services were rendered and the design had been approved, I did offer to refund her money if she would rescind her threat of posting a bad review on social media, for the sole purpose of protecting my livelihood and reputation, which she had, in fact, threatened to attack. Regardless of her opinion of the services, over three hours of service were indeed rendered. Care and precision were invested in the product. True to her threat, she left a vindictive and dishonest review. This post on Yelp is defamation and libel, and has since caused my business traffic to diminish. I also have all but lost my business because of her the phone has stopped ringing. I have verified with at least one client that after having read her libelous review, he almost didn’t keep his appointment. Attached as Exhibit “G” are the “after” photos, showing the final product. I will allow these photos to speak for themselves. As with any artistic endeavor, the process is not an exact science. The client requested the procedure,acknowledged possible complications and consequences of the procedure, and approved the design I drew. I maintain my actions were always professional and executed with skill and ability. Sincerely, Lisa W[redacted], Cosmetologist and Certified Microblading Artist
To Whom It May Concern:This is my statement as I can remember at the time of writing itIf I think of something else, I will send it.First, I would like to clarify that microblading is a semi-permanent tattoo resembling hair strokes to mimic the look of natural hairsIt requires two appointments to finishClients are told that there is an initial appointment and then a “touch up”appointment to finishSometimes a third appointment or more is needed, but typically not charged for if done in a timely manner and if the hair strokes completely fade or the client wants to change somethingThe term “semi-permanent” refers to the pigment being deposited in the superficial layers of skin called the epidermisPermanent tattooing goes deeper into the dermis so it will last longerMicroblading and other semi-permanent techniques are sometimes referred to as “permanent cosmetics” because of the long-lasting durability when compared to regular, everyday cosmetic applicationMicroblading is done by hand, and the client signs a contract acknowledging there are certain risks to the procedure, specifically acknowledging“I understand that this cosmetic procedure, using the permanent makeup process,is a permanent cosmetic and cannot be removed or easily changed as other cosmetics, and agree to hold operator harmless in the event of any consequencearising out of this procedure.” Please refer to the signed “Informed Consent/Hold Harmless Form”, “Consent for Permanent Makeup Procedure” and “After Care Guidelines”, (attached hereto as Exhibit “A").Attached as Exhibit “B” is a screenshot of a photo she sent of her natural brows prior to scheduling her session with meWhen she arrived for her appointment on March 1,2017, she was wearing a layer of “Wunderbrow” on her eyebrowsThis product claims to last for days and is difficult to removeAttached hereto as Exhibit “C” is the“before picture”, taken of [redacted] wearing the WunderbrowI include these exhibits to show both the true “before” photo, along with a before-photo of [redacted] ’s makeup styleAs you will read, [redacted] never stated any specification as to what she wanted when she arrived for her appointment.I saw [redacted] as a client for microblading on 3-1-The procedure went as follows: I removed the Wunderbrow from her eyebrows and created a design for herShe inspected and verbally approved the design, and I went forward with the microblading tattoo procedure(See photos of the design that was drawn and verbally approved by [redacted] , attached as Exhibit “D”)During the procedure, I administered two separate types of anesthetic over the course of three-and-a-half hours(A typical procedure normally takes two to three hours.)When I was almost finished, I handed her the mirror so that she could add her thoughts on anything else that she would like me to do before we finishedShe appeared upset at what she saw, and said that it was not what she wanted, nor did the hair strokes go in the direction that she wantedUnfortunately, at the time she approved the design I had drawn, she did not specify any additional preferences or specifications before I began the procedureAs a result, I believe her lack of communication yielded results that she was not happy with.At that point I tried to do what I could to get closer to what she wanted, but I could see that she was unhappy and starting to feel pain with the procedure as the second application of anesthetic began to wear offI felt at that point that it was time to stopI did not want to overwork the brow areaI told her that anything she was unhappy with could be lightly dabbed with a q-tip to remove pigment and to help it fade faster, making sure to let her know that rubbing was not allowed as it could spread the pigment under the skinI informed her that the brow would fade significantly before the next visit and we could then get closer to what she was wanting to doShe then asked me if she was to pay me at the next visitI told her no,that she could pay that day for the agreed upon price, standard procedure when exchanging consideration for services rendered.Next I will talk about the Yelp review (attached hereto as Exhibit “E”).On the Yelp review, she puts quotation marks around things that she claims I saidI did not say those things at any point during the sessionI would never be so unprofessionalThe exchanges she claims happened did not, and the accounting of them is falseShe liked and approved of the design I created, and never said anything more except to comment on her pain comfort level toward the end of the session as the anesthetic was wearing off.As to the emails we exchanged (attached hereto as Exhibit “F”):She threatened to defame me and my business in the email inferring that a bad review could happen if she didn’t get her money backHaving no obligation to give [redacted] a refund, as services were rendered and the design had been approved, I did offer to refund her money if she would rescind her threat of posting a bad review on social media, for the sole purpose of protecting my livelihood and reputation, which she had, in fact, threatened to attackRegardless of her opinion of the services, over three hours of service were indeed renderedCare and precision were invested in the productTrue to her threat, she left a vindictive and dishonest reviewThis post on Yelp is defamation and libel, and has since caused my business traffic to diminishI also have all but lost my business because of her the phone has stopped ringingI have verified with at least one client that after having read her libelous review, he almost didn’t keep his appointmentAttached as Exhibit “G” are the “after” photos, showing the final productI will allow these photos to speak for themselvesAs with any artistic endeavor, the process is not an exact scienceThe client requested the procedure,acknowledged possible complications and consequences of the procedure, and approved the design I drewI maintain my actions were always professional and executed with skill and abilitySincerely, Lisa W***, Cosmetologist and Certified Microblading Artist
To Whom It May Concern:This is my statement as I can remember at the time of writing it. If I think of something else, I will send it.First, I would like to clarify that microblading is a semi-permanent tattoo resembling hair strokes to mimic the look of natural hairs. It requires two appointments...
to finish. Clients are told that there is an initial appointment and then a “touch up”appointment to finish. Sometimes a third appointment or more is needed, but typically not charged for if done in a timely manner and if the hair strokes completely fade or the client wants to change something. The term “semi-permanent” refers to the pigment being deposited in the superficial layers of skin called the epidermis. Permanent tattooing goes deeper into the dermis so it will last longer. Microblading and other semi-permanent techniques are sometimes referred to as “permanent cosmetics” because of the long-lasting durability when compared to regular, everyday cosmetic application. Microblading is done by hand, and the client signs a contract acknowledging there are certain risks to the procedure, specifically acknowledging“I… understand that this cosmetic procedure, using the permanent makeup process,is a permanent cosmetic and cannot be removed or easily changed as other cosmetics, and agree to hold operator harmless in the event of any consequencearising out of this procedure.” Please refer to the signed “Informed Consent/Hold Harmless Form”, “Consent for Permanent Makeup Procedure” and “After Care Guidelines”, (attached hereto as Exhibit “A").Attached as Exhibit “B” is a screenshot of a photo she sent of her natural brows prior to scheduling her session with me. When she arrived for her appointment on March 1,2017, she was wearing a layer of “Wunderbrow” on her eyebrows. This product claims to last for days and is difficult to remove. Attached hereto as Exhibit “C” is the“before picture”, taken of [redacted] wearing the Wunderbrow. I include these exhibits to show both the true “before” photo, along with a before-photo of [redacted]’s makeup style. As you will read, [redacted] never stated any specification as to what she wanted when she arrived for her appointment.I saw [redacted] as a client for microblading on 3-1-17. The procedure went as follows: I removed the Wunderbrow from her eyebrows and created a design for her. She inspected and verbally approved the design, and I went forward with the microblading tattoo procedure. (See photos of the design that was drawn and verbally approved by [redacted], attached as Exhibit “D”). During the procedure, I administered two separate types of anesthetic over the course of three-and-a-half hours. (A typical procedure normally takes two to three hours.)When I was almost finished, I handed her the mirror so that she could add her thoughts on anything else that she would like me to do before we finished. She appeared upset at what she saw, and said that it was not what she wanted, nor did the hair strokes go in the direction that she wanted. Unfortunately, at the time she approved the design I had drawn, she did not specify any additional preferences or specifications before I began the procedure. As a result, I believe her lack of communication yielded results that she was not happy with.At that point I tried to do what I could to get closer to what she wanted, but I could see that she was unhappy and starting to feel pain with the procedure as the second application of anesthetic began to wear off. I felt at that point that it was time to stop. I did not want to overwork the brow area. I told her that anything she was unhappy with could be lightly dabbed with a q-tip to remove pigment and to help it fade faster, making sure to let her know that rubbing was not allowed as it could spread the pigment under the skin. I informed her that the brow would fade significantly before the next visit and we could then get closer to what she was wanting to do. She then asked me if she was to pay me at the next visit. I told her no,that she could pay that day for the agreed upon price, standard procedure when exchanging consideration for services rendered.Next I will talk about the Yelp review (attached hereto as Exhibit “E”).On the Yelp review, she puts quotation marks around things that she claims I said. I did not say those things at any point during the session. I would never be so unprofessional. The exchanges she claims happened did not, and the accounting of them is false. She liked and approved of the design I created, and never said anything more except to comment on her pain comfort level toward the end of the session as the anesthetic was wearing off.As to the emails we exchanged (attached hereto as Exhibit “F”):She threatened to defame me and my business in the email inferring that a bad review could happen if she didn’t get her money back. Having no obligation to give[redacted] a refund, as services were rendered and the design had been approved, I did offer to refund her money if she would rescind her threat of posting a bad review on social media, for the sole purpose of protecting my livelihood and reputation, which she had, in fact, threatened to attack. Regardless of her opinion of the services, over three hours of service were indeed rendered. Care and precision were invested in the product. True to her threat, she left a vindictive and dishonest review. This post on Yelp is defamation and libel, and has since caused my business traffic to diminish. I also have all but lost my business because of her the phone has stopped ringing. I have verified with at least one client that after having read her libelous review, he almost didn’t keep his appointment. Attached as Exhibit “G” are the “after” photos, showing the final product. I will allow these photos to speak for themselves. As with any artistic endeavor, the process is not an exact science. The client requested the procedure,acknowledged possible complications and consequences of the procedure, and approved the design I drew. I maintain my actions were always professional and executed with skill and ability. Sincerely, Lisa W[redacted], Cosmetologist and Certified Microblading Artist