Broyhill Furniture Industries, Inc. Reviews (1)
Broyhill Furniture Industries, Inc. Rating
Description: Furniture - Retail, Furniture Designers & Custom Builders
Address: 401 East Main, Thomasville, North Carolina, United States, 27360
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Review: My husband and I purchased a queen size sleigh bed and matching dresser from the Hayden Place Collection in September of 2013. This was only 6 months ago, and we are absolutely appalled by the poor construction quality. We erroneously assumed that by spending more we were buying solid pieces that would last for several years; however, we just don't see that happening. We work hard to be able to buy the things that we like, and we expect these items to live up to our expectations. We are very disappointed.Desired Settlement: We would like a full refund, we would be more than happy to return the bed and dresser.
Business
Response:
This Broyhill furniture carries a 1 year warranty, which is handled at the retailer where purchased. The warranty applies to any manufacturers defect, and any parts and service to repair would be at no cost to the consumer. We would suggest that the consumer contact their retailer regarding any warranty concerns.