Bruce McEntire Fine Furniture & Interiors, Ltd

Very costly experience with *** *** and Quality Residential InspectionsAfter the inspection, and after moving into the new home in September, the ceiling and walls in the master bedroom started crackingIt was determined that a load bearing wall had been removed from the bedroom and no support installedI hired a structural engineering to assess the problem and was advised by him that this was an extremely obvious defect in the house and he was blown away that the inspector did not call it out in his reportI had three licensed contractors come out to give estimates on the repair and all three of them noticed the problem immediately and also advised that a seasoned, licensed building inspector should have found thisIt cost me $for the repair but the biggest issue is that I might not have purchased the home had *** done the job that he was hired to doI've asked *** to file a claim against his insurance due to his obvious negligence and he has blown me offI've file a complaint with the NC Home Inspector Licensure Board and, once that is completed, will file a law suit against *** ***I've advised all of the realtors that I know about the issue since most of ***'s work comes from realtor referralsI hope I can play a small part it helping someone else avoid this happening to themIt's been a nightmare!

I hired [redacted], Quality Residential Inspections, to perform a home inspection on property I was considering purchasing. He performed the inspection on July 22, 2015. About a month after moving in, the ceiling in the master bedroom showed a crack in the middle of the room from wall to wall, and a crack was starting down the side of the wall, about 12 inches. About 3 weeks after that, I was awakened in the night by a very loud crack noise. I got up the next morning and found that the walls in the master bedroom and master bathroom had pulled away from the ceiling about ¼ inch all around.
I immediately called a Structural Engineer who came out to assess the damage. He immediately identified that a load bearing wall had, at some point in time, been removed from the master bedroom. He said it was visible to the eye that the ceiling was bowing in the middle, thus causing the crack. He climbed the attic stairs and even before entering the attic could tell that a wall had been there at some point and was not only removed but never supported correctly. This is what caused all of the cracking and damage to the walls. It was his opinion that this was something that should have easily been identified by a home inspector.
I called three Licensed Contractors for quotes. All three pretty much said the same thing the structural engineer did...that it was obvious that a wall was removed and it was definitely something that a seasoned, licensed, experienced building inspector should have identified in his report.
Had [redacted] called this out in his report, it's quite likely I would not have purchased the home. It has cost me $3,600 for the Structural Engineer to draw up the repair plans and the beam be installed. I still have an estimated $800 in repair costs for fixing the damage to the walls and ceiling, i.e. dry wall repairs etc.
I believe [redacted] displayed gross negligence in his not reporting of this issue. This was a significant error on his part and I don't believe he has the right to dismiss this based on his disclaimer agreement as treat me like he just doesn't care. His willful incompetence has cost me a considerable amount of time, stress and money to fix the problem.