I told [redacted] it was thirty dollars to come out and seventy dollars per hour on the phone, as I stated previouslySecondly, my technician [redacted] was in the vehicle when [redacted] wrote the check and signed the invoice that she was alright with the chargesLastly, if I intimated her in anyway why didn’t she call the police?Regards,
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I may be old but I am not stupid enough to agree to pay some one $for an ESTIMATE for a broken air conditioner I was quoted $to come out and $an hour for any LABOR BRUCE (he does not have his last name on any paper work), should make it clear that includes borrowing a ladder and light and looking at unit to say it needed a new motor is considered labor Also, I find his response aggressive To say I should have called the police makes me wonder 'should I?" His comments about my house and dog made me feel uncomfortable, but we were in the garage so I just wanted him off my property He 'gossiped' about the neighbors and how he 'tricked' the gas company into putting his lines in for free I just had a bad feeling not enough at that point to call the police but enough that I did not trust him DOES ANY ONE PAY $for an ESTIMATE!!!!! I knew the motor was 'shot' I just wanted a second opinion on repair I don't know how a person can take advantage of older woman at home alone by charging $for an estimate BRUCE ??? phone call was clear cut $for the house visit $an hour for any labor He insisted that borrowing my ladder and light to look at motor (that I already told him was broken) and again he was on my property for minutes(I had some one else at home leaving when he arrived and my elderly mom pulled up as he was leaving so I have the proof of times) In that time BRUCE ? wasted my time talking about his cheating the gas company into putting free lines in, our neighbors 'gas' stories and that he know all about my house, etc He was unprofessional and intimating and it is the only reason I gave him a check I am persuing this because I dont want senior citizens and women to be taken advantage of my 'tricky' language Also I did tell BRUCE? that his AD in the [redacted] Phone Book states FREE ESTIMATES on the first line he said it was probably a mistake by phone book and he was not aware Regards, [redacted]
I told [redacted] it was thirty dollars to come out and seventy dollars per hour on the phone, as I stated previouslySecondly, my technician [redacted] was in the vehicle when [redacted] wrote the check and signed the invoice that she was alright with the chargesLastly, if I intimated her in anyway why didn’t she call the police?Regards,
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I may be old but I am not stupid enough to agree to pay some one $for an ESTIMATE for a broken air conditioner I was quoted $to come out and $an hour for any LABOR BRUCE (he does not have his last name on any paper work), should make it clear that includes borrowing a ladder and light and looking at unit to say it needed a new motor is considered labor Also, I find his response aggressive To say I should have called the police makes me wonder 'should I?" His comments about my house and dog made me feel uncomfortable, but we were in the garage so I just wanted him off my property He 'gossiped' about the neighbors and how he 'tricked' the gas company into putting his lines in for free I just had a bad feeling not enough at that point to call the police but enough that I did not trust him DOES ANY ONE PAY $for an ESTIMATE!!!!! I knew the motor was 'shot' I just wanted a second opinion on repair I don't know how a person can take advantage of older woman at home alone by charging $for an estimate BRUCE ??? phone call was clear cut $for the house visit $an hour for any labor He insisted that borrowing my ladder and light to look at motor (that I already told him was broken) and again he was on my property for minutes(I had some one else at home leaving when he arrived and my elderly mom pulled up as he was leaving so I have the proof of times) In that time BRUCE ? wasted my time talking about his cheating the gas company into putting free lines in, our neighbors 'gas' stories and that he know all about my house, etc He was unprofessional and intimating and it is the only reason I gave him a check I am persuing this because I dont want senior citizens and women to be taken advantage of my 'tricky' language Also I did tell BRUCE? that his AD in the [redacted] Phone Book states FREE ESTIMATES on the first line he said it was probably a mistake by phone book and he was not aware Regards, [redacted]