Initial Business Response /* (1000, 5, 2016/08/11) */
It was our understanding that [redacted] was okay with us keeping part of the deposit ($[redacted].) to recover our cost of getting the car ready as she requested.
However in the interest of customer Goodwill we have issued a check to her for the...
$[redacted].
We hope in the future we will have the opportunity to do business with [redacted] again.
Initial Consumer Rebuttal /* (2000, 7, 2016/08/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 9, 2015/02/23) */
We would like to offer $to help with travel expenses
Initial Business Response /* (1000, 5, 2016/08/11) */
It was our understanding that [redacted] was okay with us keeping part of the deposit ($[redacted].) to recover our cost of getting the car ready as she requested.
However in the interest of customer Goodwill we have issued a check to her for the...
$[redacted].
We hope in the future we will have the opportunity to do business with [redacted] again.
Initial Consumer Rebuttal /* (2000, 7, 2016/08/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)